Customer Service Representative
Resume:
Mya I. Hayden
Los Angeles, CA 310-***-**** ***********@*****.***
Summary
Highly motivated professional possessing 3+ years of experience in customer service. Distinct ability to communicate effectively via clerical workspaces while maintaining a high level of analytical thinking and problem-solving skills. Recognized for professionalism, integrity, reliability, interpersonal skills, adaptability, work efficacy, training techniques and team-oriented leadership. Effective liaison prepared to contribute excellent company services to increase company performances.
Education
Undergraduate
Degree Expect Spring 2022 California State University, Fresno
GPA 3.1
Major in Business with Emphasis in Entrepreneurship
Experience
Customer Service Representative
June 2018- August 2018 Dollar Tree Carson, CA
Maximized customer fulfillment with assisting complete purchases at the checkout counter
Sustained areas such as restrooms and services equipment clean and neat
Customer Service Representative
May 2019- August 2019 Dd’s Discount Carson, CA
Processed all sales transactions accurately and punctually to avoid long customer wait times
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
Customer Service Representative
October 2021-July 2021 Ross INC Hawthorne, CA
Adhered to the quality and work standards of store functioning
Asked probing questions to determine service needs and accurately input information into electronic systems
Extra Circular Activities
Volunteer
March 2017- November 2017 Martin Luther King Jr. Community Hospital
Los Angeles CA
Educated residents and families about accessible aids and resources
Assisted essential nutritional facts that moderate high blood pressure and eliminate cavities caused by inconsistent teeth brushing
Kept facility of organization, cleanliness, and well-maintained to best condition
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