MADJIDATH

MOUHAMMED

adnjef@r.postjobfree.com

507-***-****

Shoreview, MN 55124

SKILLS

Leadership

Multitask

Proficient communicator

Speak 4 languages including French.

Superior level of Care

Working knowledge of medical equipment.

Microsoft office, Excel, PowerPoint, outlook

EDUCATION

Minnesota State University - Mankato

Mankato, MN • 12/2018

Bachelor of Science: Finance

Regent University of Science And Technology

Ghana, Accra • 06/2009

Associate of Science: Business Administration and Finance

EMPAA Model College

Nigeria. 07/2007

High School Diploma

PROFESSIONAL SUMMARY

Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.

WORK HISTORY

Bankers Life Insurance - Volunteer Sales Agent

Eagan, MN • 02/2021

Able to advance career to next level while helping clients plan and enjoy their retirement.

Help protect customers financial future, ensuring healthier and rewarding retirement.

Serves customers by selling products and meeting customer needs.

Managed over 20 customer call day to schedule appointment.

Kept team on track by assigning and supervising their activities and giving constructive feedback.

Delivered insurance products to customer locations on time.

Recognized by management for providing exceptional customer service.

Amani care - Assistant Manager of Direct Support Professional

Mankato, Minnesota • 08/2017 - Current

Worked to improve and enhance patient lives through effective and compassionate care.

Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning.

Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.

Completed entries in logbooks, journals and care plans to document accurately report patient progress.

Monitored progress and documented any patient health status changes, keeping healthcare team updated.

Assisted disabled clients in any way necessary to facilitate independence and well-being.

Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.

Oak Terrace - Care Manager

Mankato, MN• 07/2018 - 01/2019

Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.

Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.

Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.

Assisted with meal planning to meet nutritional plans.

TCF National Bank – Volunteer Teller

Mankato, Minnesota • 05/2017 - 05/2018

Provides account services to customers by receiving deposits and loan payments.

Accepting deposits of both checks and cash and validating deposits slips.

Processing cash withdrawals.

Originating and closing consumer loans

Assist customers with banking needs.

Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.

Minnesota State University, Mankato - Event Coordinator

Mankato, MN• 08/2015 - 12/2017

Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.

Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.

Selected and ordered décor and event materials.

Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face -to-face client meetings.

Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.

SODEXO Minnesota State University, Mankato

Cashier Assistant 08/2016- 10/2017

Take and fill order.

Manage large sums of money daily.

Cash and sales transactions in dining facilities

Promoting services, improving customer satisfaction, answering to inquiries, reporting to the restaurant's manager, and greeting customers.

Multi-tasked to ensured that customers from up to five tables received service food efficiently Recognized by management for providing exceptional customer service.

MTN Group Mobile Telecommunications - Accounting Assistant

Rivera, Cote D’Ivoire 01/2011 - 01/2013

Reconcile and records payments.

Submit expense reports to management for approval.

Prepare journals for prepayments.

Completed financial reports to inform managers and stakeholders.

Increasing sales by 10% with help of sales performance tool.

Reconcile financial books including incoming and outgoing funds.

COQUINETTE COSMETIQUE Abidjan, Cote D'Ivoire -

Customer Service Representative 02/2008- 02/2010

Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for

customers.

Assisted customers to find appropriate products, answered product questions and provided product solutions.

Processed efficient and accurate cash, check, debit, and credit card payments.

Count money in cash drawers at the beginnin0g of shifts to ensure that amounts are correct and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Answered phone calls to assist customers with questions and order.

Verified amounts and integrity of every check or funds transfer.

Recommended additional products, services and benefits for customers.

Maintained confidentiality of client information Reported daily averages and shortages to business owner.

Managed opening and closing times Completed daily recovery tasks to keep areas clean and neat for maximum.

efficiency

Reduced company risk and complied with regulations by properly verifying customer identification.

ADDITIONAL INFORMATION

Volunteered for 25 hours per semester during my time at Mankato State University for organizations such as the Habitat of Humanity, Echo food shelf, salvation Army and Mrci thrift store.

CERTIFICATIONS

Certificate in Recognition of superior Dean List high

.

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