Insurance Specialist Lead Teacher
Resume:
LISA DEAN
Apollo Beach Fl. 33572
***********@*****.***
SKILLS
• Strong analytical and organizational skills.
• Software: Google Chrome, Word Perfect, Adobe Acrobat Pro, Basic spread sheet and Data base, Microsoft Office, Internet Explorer, Microsoft Outlook
• Excellent interpersonal skills, phone manner, and office etiquette.
• Hardworking, quick-learner, team player that will adapt to new work environments and situations with ease.
• Nurturing personality to foster relationships.
• Understanding and adaptable to the needs of every child as an individual. EDUCATION
May 2017 St. Petersburg College
Associates of Arts
CERTS/CREDITIALS
• First Aide certified
• CPR Certified
• Mandatory Online 40 Hour Child Care Classes Completed
• Staff Credential Verification Number: 5405532 Verification Date 5/17/17
• 6 credits in field and 480 hours experience
EXPERIENCE
July 2019 – Current Kelly Services
Substitute Teacher
• Follow regular teacher’s lesson plans in a way that ensures consistency and optimal learning, and that encourages students to participate
• Modify teaching styles to fit the learning styles of various students
• Adhere to accommodations in students’ IEPs
• Supervise students out of class such as in the hallways and in the cafeteria
• Create lesson plans, grade classwork, homework and tests and attend parent-teacher conferences.
April 2020 – September 2020 K-Force
Customer Service Representative
• Answered incoming calls from claimants promptly and courteously.
• Assisted claimants on their unemployment claim status.
• Asked questions in accordance with instructions to obtain various required information from each category for verification purposes.
• Provide applicable resolutions as the first point of contact and escalate any unresolved issues if needed.
• Utilize problem-solving skills and techniques to resolve difficult issues to keep claimant satisfaction.
Feb. 2014 – May 2019 Academy to Success
Lead Teacher 3’s
• Weekly lesson plans, art projects, sensory and motor skills.
• Interacting with the children to make a fun learning experience each day
• Circle time and interactive play
• Ages and Stages Questioners to evaluate each child to ensure they are meeting their developmental milestones
• Substitute in VPK classroom as needed
Aug. 2014- Feb. 2014 Children’s Academy
Lead Teacher 3's
• Weekly lesson plans, art projects, sensory and motor skills
• Interacting with the children to make a fun learning experience each day Feb. 2011- Aug. 2014 Kiddie Country Daycare
Lead Teacher 3's
• Weekly lesson plans, art projects, sensory, and motor skills
• Interacting with the children to make a fun learning experience each day Mar. 2006 -Dec. 2010 Adcock Insurance Tampa, FL
Insurance Specialist
• Answering incoming calls from clients to do update to existing accounts.
• input new client’s insurance information
• Set accounts up
• Answering multi-line telephones and helping with maintaining adequate inventory levels
REFRENCES
Furnished upon request.
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