Sales Representative Customer Service
Resume:
Bonnie Ungvarsky
Trucksville, PA, *8708
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PROFESSIONAL EXPERIENCE
DIRECT ENERGY BUSINESS, Forty Fort, PA
Inside Sales Advisor, Aug 2016 – Present
Enroll and renew new small and large business contracts
Implement and maintain successful results for new campaigns and initiatives to drive revenue
Maintain on a consistent basis a monitoring score of 80% or higher
Exceed conversion of all renewal lists while exceeding my goal in personal revenue driven into the company
Mentor and train new hires
WELLS FARGO, 18640, PA
Bank Teller, Jun 2015 – Aug 2016
Responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking transactions
Maintain excellent customer service in person and over the phone
Strong attention to detail, cash drawer balancing, and knowledge of financial principles and practices
DIRECT ENERGY RESIDENTIAL, Forty Fort, PA
Outbound and Inbound Sales Representative, Jan 2010 – Nov 2013
Communicate with leadership to understand company goals and industry changes in rates & regulations and state laws
Partner with other team members to maintain expected volume and quality
Partner with other team members to maintain expected volume and quality
Mentor and train new hires
EDUCATION
King's College
Wilkes-Barre, PA
B.S. Human Resource Management/Psychology Minor (May 2001)
ADDITIONAL SKILLS
Ability to prioritize, multi-task, and deliver
Proficient in MS Office
Polished oral, written and telephone communication skills
Superior customer service skills
Works well in teams & individually
Contact this candidate