Ronald La Torre

Highly Experienced & Motivated Pharmacy Technician

Huntington Beach, CA 92646

adnj4p@r.postjobfree.com

714-***-****

Secure a position as pharmacy technician; efficiently and effectively utilizing my knowledge, skills, and experience to provide accountable optimal qualitative healthcare. Authorized to work in the US for any employer

Work Experience

Pharmacy Processor I

Ameripharma - Orange, CA

August 2018 to Present

• Process prescription orders for assisted living facilities (ALF), skilled nursing facilities (SNF), retail patients, and facility house supply orders

• Triage orders as by determination of priority and category

• Verify with medication technicians at facilities for hard copy prescription pickups (for controls) and repackaged medication request pickups

• Confirm deliveries with facilities and retail patients

• Establish patient profiles including insurance verification and responsible parties

• Resolve billing issues

• Set up calls to / from facilities / prescriber offices regarding clarifications of orders

• Analyze problems from received calls and resolve related pertinent issues to help maintain workflow of orders to be sent

• Assist in filling cycle and daily medications

• Assist in sorting and reconciling cycle medications Pharmacy Technician

Imprimis RX / Park Compounding - Irvine, CA

March 2018 to August 2018

• Process / fill patient prescription and office medication orders

• Screen and answer incoming calls regarding status of orders, inquiries of available compounded products, and intake patient information demographics prior to transferring to available pharmacist for phoned prescriptions.

• Maintain inventory of compounded medications, filling supplies, and special orders

• Maintain / prioritize workflow orders needed to be filled Pharmacy Technician - Prior Authorization

OptumRx - Irvine, CA

October 2017 to January 2018

• Process prior authorization orders from multi-skill leveled queues.

• Receive inquiries from providers and members/patients of the status of pending prior authorizations, initiations of prior authorizations, and re-directions to the correct departments to better serve the customer as well as resolve issues regarding prior authorizations and appeals.

• Assist other team members to help resolve prior authorization cases. Pharmacy Technician (Graveyard Processor)

ModernHealth Pharmacy - Monrovia, CA

September 2012 to September 2017

• Process high volumes of medication / miscellaneous orders of new / re-admitting patients & ancillary / supply orders.

• Clarify orders with facility staff that require further information with ordering / primary physician as well as inform about available dosing via PYXIS (once processed within the system) and / or unavailability of any product in stock and if an alternative might be required.

• Provide pricing information varying from OTC to legendary medications that are included or excluded within the insurance and / or facility formulary.

• Delegating orders to the appropriate work queues in order to maintain steady workflow as well as notarize any required information on orders that need follow-up with the facilities.

• Assist adding / updating NDCs and their drug codes of in-coming / standing stock in Modern Health facilities.

• Assist correcting issues of orders including correct drug, form, strength, and quantity, directions including route and parameters, and any clarifications made by quality assurance and / or pharmacist.

• Report issues / concerns to appropriate departments / management involving those of nursing care facilities to regulation of workflow and business as well as concerns of non-formulary / contraindicating medications and ordering medication / products for facilities and or their patients.

• Screen incoming calls / assisting customer service / delegating calls to appropriate departments. Pharmacy Technician

Wal-Mart Pharmacy - Southgate, CA

March 2014 to March 2015

• Assist preparing / organizing pharmacy prior to grand opening

• Assist training new pharmacy staff under discretion of pharmacist in charge, updating pharmacy staff with incoming drug recalls and drug manufacture changes, company guidelines, and pharmacy state and federal policies to help provide efficient productivity, customer / staff safety, and customer satisfaction

• Assist regulating valid / early fills of both legend and controlled medications under discretion of pharmacist in charge (for example, used caution and judgment to determine the validity of a CII prescription which had proven to be fraudulent)

• Assist correcting accuracy and patient safety of prescriptions under discretion of pharmacist in charge

(i.e. distinct patients’ true medicinal allergic reactions from side effects of medications and determine contradictions of medications patients previously taking and / or with current medical conditions such as but not limited to pregnancy, breast-feeding, heart medications, and diabetes)

• Process / fill prescription legend and controlled (CV – CIII) medications accurately and efficiently, leading to increased prescription volumes yearly.

• Provide / process insurance / co-pay information for customers

• Provide information about customer / patient prescription inquires & OTC medication locations under discretion of pharmacist in charge and HIPPA guidelines

• Process POS of prescription & OTC medications, medical supplies, and other non-medication purchases

• Maintain and restock pharmacy supplies, inventory of OTC, prescription legend, and controlled (CV – CIII) medications to ensure customer satisfaction of product availability

• Transfer / receive in-coming & out-going calls from customers, medical personnel, and third party insurances (i.e. refill prescriptions / refill authorizations / third party inquiries of Medicaid, Medicare, Worker’s Comp, and private insurances)

• File / organize prescriptions, POS reports, and total end-of-day money transactions

• Maintain cleanliness of pharmacy and OTC department Pharmacy Technician

Wal-Mart Pharmacy - Baldwin Park, CA

July 2008 to September 2012

• Assist training new pharmacy staff under discretion of pharmacist in charge, updating pharmacy staff with incoming drug recalls and drug manufacture changes, company guidelines, and pharmacy state and federal policies to help provide efficient productivity, customer / staff safety, and customer satisfaction

• Assist regulating valid / early fills of both legend and controlled medications under discretion of pharmacist in charge (for example, used caution and judgment to determine the validity of a CII prescription which had proven to be fraudulent)

• Assist correcting accuracy and patient safety of prescriptions under discretion of pharmacist in charge

(i.e. distinct patients’ true medicinal allergic reactions from side effects of medications and determine contradictions of medications patients previously taking and / or with current medical conditions such as but not limited to pregnancy, breast-feeding, heart medications, and diabetes)

• Process / fill prescription legend and controlled (CV – CIII) medications accurately and efficiently, leading to increased prescription volumes yearly.

• Provide / process insurance / co-pay information for customers

• Provide information about customer / patient prescription inquires & OTC medication locations under discretion of pharmacist in charge and HIPPA guidelines

• Process POS of prescription & OTC medications, medical supplies, and other non-medication purchases

• Maintain and restock pharmacy supplies, inventory of OTC, prescription legend, and controlled (CV – CIII) medications to ensure customer satisfaction of product availability

• Transfer / receive in-coming & out-going calls from customers, medical personnel, and third party insurances (i.e. refill prescriptions / refill authorizations / third party inquiries of Medicaid, Medicare, Worker’s Comp, and private insurances)

• File / organize prescriptions, POS reports, and total end-of-day money transactions

• Maintain cleanliness of pharmacy and OTC department Pharmacy Clerk / Externship

Linda Vista - Yorba Linda, CA

March 2008 to May 2008

• Process / fill prescription medications including via bubble packaging

• Process patients / customers insurance / co-pay information

• Provide information about insurance / co-pay inquiries

• Customer / patient prescription inquires and OTC medication locations

• Process POS prescription and OTC medications and other non-medication purchases

• Maintain and restock OTC medications, prescription medications, medical supplies, and non-medication stock

• Transfer / receive in-coming calls from patients, customers, and medical personnel

• Deliver prescription medications to patients

• File / organize POS reports and total end-of-day money transactions

• Maintain cleanliness of store

Customer Service / Cashier / Men's Dept. Associate Burlington Coat Factory - Industry, CA

June 2004 to March 2008

• Assist customers locating goods / services through product / service knowledge within and to other departments for purchasing

• Provide customers knowledge of purchase / return policies

• Provide POS / return transactions

• Maintain inventory of high shrink items such as men’s suits

• Help process End-Of-Day transaction reports and balancing register drawers

• Assist research of product SKUs; determining correct pricing and description

• Assist other departments i.e. help replenish stock, re-arrange feature fixtures, maintain cleanliness of products, help carry large items

• Maintain cleanliness of register areas

Education

Diploma in Pharmacy Technician Program

Everest College - Industry, CA

August 2007 to May 2008

Associates of Science in General Education

Mt. San Antonio Community College - Walnut, CA

August 2003 to May 2007

Diploma in General Education

Nogales High School - La Puente, CA

September 1999 to June 2003

Skills

• QS1 Pharmacy Software (9 years)

• Docutrack Software (9 years)

• Connexus Pharmacy Software (5 years)

• Pharmacy Billing (10+ years)

• Pharmacy (10+ years)

• Retail (10+ years)

• Customer Service (10+ years)

• PAS (Less than 1 year)

• Data Entry (10+ years)

• inventory

• Microsoft Office (10+ years)

• compounding

• Prescription Filling (10+ years)

• Pharmacy Technician Experience

• Problem-solving

• Reliability

• Team Work

Awards

Medicare Champion

2010

Appointed to address and update Medicare information for pharmacy to better utilize in assisting Medicare patients

Igniter Ambassador

2008

Appointed leader / representative for graduating class Dean List

2003

Obtained 4.0 GPA in the fall semester of 2003

Most Artisitic Student

2003

Obtained through exemplifying interests in the arts such as orchestra, marching band, and drama performance through extra curricular activities while maintaining a high GPA Certifications and Licenses

California State Board of Pharmacy License

April 2020 to April 2022

Pharmacy technician certification by the state of California Certified Pharmacy Technician (CPhT)

Active State Board of Pharmacy Registered Technician

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