Office Manager Team

Erica L. Buford

*** ******* ***** ****, ******, Alabama 36693, 251-***-****, ***********@**********.***

Objective:

Interest and goal are to grow with a successful organization composed of compassion that provides psychological, social and medical service for all individuals. The medical experience, customer service, knowledge of principles, laws are great assets. These skills along with employment and educational experience makes for a qualified individual to lead any team.

Education:

March 2019: Capella University: Master Degree

Healthcare Administration

Healthcare Information Systems

May 2016: Huntingdon College: Bachelor's Degree

Business Administration

Healthcare Administration

May 2013: Faulkner State Community College: Associate Degree

General Education

Certifications:

Certified Nursing Assistant

CPR

First Aide

BLS

Memory Care Training

EPIC System

Alzheimer's Training

Skills and Abilities:

Healthcare Leadership

Actionable Leadership

Business Development

Customer Service

Leadership Development

Public Relations

Healthcare Information Systems

Data Analytics

Quality Improvement

Time Management

Quality Assurance Implementation and Understanding

Set, Measure and (KPI) Maintain Key Performances

Quality (QPI) Performance

Professional Experience:

Amedisys April 3021 to present; Business Office Manager

Operational Management

Time Management

Profiency in Billing Invoicing and Reimbursement Guidelines

Profiency in Workflow

April 2015 – June 2020; Communication Coordinator/Operations Management Synergy Homecare

Time Management

Data Analytics

Profiency in Workflow Practices

Profiency in Revenue Recovery Management

References Available at Request

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