Lipa Department Head
Resume:
MERLO L. ATIENZA
Bachelor of Science in Business Administration
***, ***** ** ******** ****, Lipa City Batangas 4217 092********
**************@*****.***
OBJECTIVE:
Customer-oriented Food worker with 2 years of experience in food preparation. Team leader with ability to motivate team in fast-paced establishment to meet customer demands. Proven ability to provide quality, safety, and cost control strategies to promote excellent business operations. Strong multi-tasking abilities with leadership qualities. SUMMARY OF QUALIFICATION:
Excellent in interpersonal skills, patient and flexible
Able to deal with all levels in the organization.
Organized and can handle multi-tasks activities; possesses effective time management’s skills.
Possesses positive work attitude, good moral character, and communication skills.
Teachable and flexible.
Knowledgeable in MS office applications.
EDUCATIONAL ATTAINMENT:
Bachelor of Science in Business Administration
Major in Marketing Management
Kolehiyo ng Lungsod ng Lipa
Maraouy Lipa City Batangas
2018
Lipa City National High School
Secondary Level
B. Morada Street Barangay 1, Lipa City Batangas
WORK EXPERIENCE:
Selling Supervisor (Food Department Head)
Waltermart Supermarket
Darasa Tanauan Batangas
October 24, 2020 – April 24, 2021
Duties and responsibilities
Handle 45 merchandisers in the department
Manage Food Department head with 50 % sales contribution on the store.
Ensure IGA standards are being followed.
Manage execution of promos, bundling and sales activity.
Ensure execution of Mailer and Payday sales every 15 days towards sales target achievement.
Communicate and relay to replenishment team about stocks status.
Communicate and relay to merchandising team about promos execution and items concern.
Ensure Top 1000 sku`s availability and display.
Ensure low RTV every end of the month.
ASSISTANT RESTAURANT MANAGER
Jollibee Foods Corporation
Mataas na Lupa Lipa City Batangas
October 2018 – August 15, 2020
Duties and responsibilities
training and supervising staff
agreeing and managing budgets
planning menus
ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
promoting and marketing the business
overseeing stock levels
ordering supplies
producing staff rotas
handling customer enquiries and complaints
taking reservations
greeting and advising customers
problem solving
preparing and presenting staffing/sales reports
keeping statistical and financial records
assessing and improving profitability
setting targets
handling administration and paperwork
liaising with customers, employees, suppliers, licensing authorities and sales representatives
Making improvements to the running of the business and developing the restaurant. Crew Trainer
Jollibee Maraouy
J.P. Laurel Highway Maraouy Lipa City Batangas
February 2017 – August 2018
Duties and responsibilities
Promoted efficiency of the store by performing opening, closing, and shift change tasks.
Maximized efficiency by keeping all customer areas and food preparation areas clean and organized.
Took orders from customers at a full-service, prepared the ordered food, and processed payments.
Ensured orders were correct and packaged items for safe Dining Crew
Jollibee Lipa Highway
Tambo Exit Lipa City Batangas
August 2026 – January 2017
Duties and responsibilities
Provided professional and friendly assistance to guests to create positive experiences.
Acted as a backup for cashiers in order to quickly take customer orders and process payments.
Warmly welcomed guests with professional demeanor.
Paid attention to customers and quickly cleaned tables when they departed so tables were ready for the next customers.
Provide customers with a quick and accurate service.
Show sensitivity to their individual needs, both from behind the till as well as in the dining areas.
Produce orders to a consistently high standard and understand that quality control is vital.
Cleanliness and Hygiene requires thorough training in order to maintain our high standards.
Responsible to use a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment.
TRAININGS AND SEMINAR ATTENDED:
OCCUPATIONAL FIRST AID AND BLS-CPR WITH AED “Safety Services Training”
(Philippine Red Cross Batangas Chapter)
Maraouy Lipa City
September 9, 2019
MADWORL 2016 “Generation of Digital Contagion” (Marketing and Observing World) Philippine Junior Marketing Association
Mall of Asia Complex, Pasay, Metro Manila
January 31, 2016
2016 KLL-JMA ANNUAL LEADERSHIP TRAINING COURSE
KLL-College of Business Administration
Maraouy, Lipa City, Batangas
March - April 2016
LEADERSHIP TRAINING “Building Positive leaders with a kind Heart” Lipa City Youth and Cultural Center- Lipa Batangas September 09, 2016
EZEL: GENERAL ASSEMBLY “Discovering Marketing Wonders” University in Manila,Philippines DLSU. Teresa Yuchengco Auditorium October 03, 2016
MARKETISTA BY HEART: THE KICK-OFF “Looking Forward, Moving Ahead, Positive Change
“KLL- Junior Marketing Association
Fiesta World Mall, Marawoy Lipa City, Batangas
October 15, 2016
MADWORLD 2017 “Upsetting the Status Quo” (Not the world you Imagined) Philippine Junior Marketing Association
Mall of Asia Complex, Pasay, Metro Manila
February 26, 2017
PERSONAL DATA:
Age : 22 years old
Date of Birth : November 22, 1998
Citizenship : Filipino
Sex : Male
Civil Status : Single
Religion : Roman Catholic
CHARACTER REFERENCES:
MR. ARNOLD M. DE LUNA, MBA
DEAN / COLLEGE ADVISER
Kolehiyo ng Lungsod ng Lipa
KAREN ALCANTARA AREA MANAGER
Jollibee Food Corporation
MERLO L. ATIENZA
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