Arun Ramachandran K

adniut@r.postjobfree.com

Mobile No: +91-876*******

Career Objective:

To work in a challenging environment where I can learn and utilize my technical and Interpersonal skills for the growth of the organization.

Previous Employer:

Designation : IT System Engineer-Technology

Company : SRM Technologies

Tenure : Feb’20 to Mar’21

Job Responsibilities : Monitor and resolve user daily requests through a ticket tracking system. Addressing user tickets regarding hardware, software and network issues and resolving issues within given SLA.

Support to end user desktop, computer resources, operating system software and driver installation including Patching and upgrades.

Resolving customer’s issues via the zoom session.

Hardware Installation and Troubleshooting, computer assembly maintenance. Installing the Software Installation and Troubleshooting as per employee & business requirement. Outlook migration webmail to google workspace Configuration, managing google workspace user Accounts, create, modify user account and password reset. Modify configurations, utilities, software default settings, etc for other local workstation. Router installation & Configuration, Network printer configuration. Windows patches updates and Anti-virus patches updates. Managing user accounts AD and giving share & security level permissions. Outlook installation, configuration and troubleshooting, Outlook migration webmail to google workspace configuration and Managing google workspace user accounts. Managing user accounts AD and giving share & security level permissions. Manage create, modify user, and password reset account unblock. Create organizational units, Security and distribution groups. Manage VMs in Hyper-V, Disk and storage management. Maintenance of weekly & monthly assets reports.

Remote support to users.

LMS portal Activity.

Employment 3:

Designation : L1 Desktop Support Executive

Parent Company : Renovision Automation Private Limited Client Company : ABB

Tenure : Sep’19 to Nov’19

Job Responsibilities : Hardware Installation and Troubleshooting Software Installation and Router Installation.

Logitech and 3M Device Installation and Maintenance. Skype 365 troubleshooting.

Outlook configuration and troubleshooting.

Daily system maintenance report (Server,WIFI,WIFI Extension and Firewall) Employment 2:

Designation : IT Support Executive

Parent Company : Inspace Technologies Private Limited Client Company : Vindhya e-info media Private Limited Tenure : Jan’18 to April’19

Job Responsibilities : Hardware and Network Troubleshooting, completing tasks based on ticketing tool, Software Installation and Remote Desktop Management. Managing user accounts AD and giving share & security level permissions Managing data base of server and creating new users accounts. Join computers to domain.

Create, manage and modify the group policy.

Install and configuration wireless networking.

Crimping lan cable & Punching the lan cable Troubleshooting. Configuration of DHCP, create scopes, check and automatic IP assignment process Outlook configured and troubleshoots the problems. Employment 1:

Worked as IT Asset Executive in Amazon Software development Centre Deployed through Magna Infotech from March ’17 to July’17

Roles Handled: Installing appropriate software as per employee and business requirement, Computer assembly maintenance, asset report submission.

Certification Courses:

Completed A+, N+ course from Jet king Institution in November 2016. Completed MCSA course from Apponix Technologies in March 2020. Completed Azure Cloud course from Apponix Technologies in April 2021. Windows:

Installation of all Microsoft Windows series(Win XP, Win7, Win8, Win10, Server 2008, 2012, 2016). VMs in Hyper-V.

Microsoft Azure administration, create, deploy, capture, modify Virtual machines on azure. Education Qualification:

Examination Institute/School Year of Passing Percentage/Grade DECE Murugesan Institute of Technology 2014 79%

HSE

Government Higher Secondary

Boys school

2010 48%

SSLC

Government Higher Secondary

Boys school

2008 67%

Personal Profile:

Father’s Name : K.Kannan

Date of Birth : 08-05-1993

Languages : Tamil, English

Permanent Address : Maariamman kovil Street, Eluppanatham (Post), Gangavalli(TK), Salem(DT), Tamilnadu Pin-636116.

Declaration:

I do here by confirm that the information given in this form is true to do the best of my knowledge and belief. Place: Ramachandrapuram, Bangalore Yours Faithfully Date: K.Arunramachandran

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