Sales Associate Translator

EXECUTIVE SUMMARY

JEREMY MAYEUR

CELL: 689-***-****

EMAIL: adnio0@r.postjobfree.com

Results-oriented professional skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.

EDUCATION

Florida State University Tallahassee, Florida

2017 – 2021

Bachelor of Science, International Affairs

Simpson University Redding, California

2016 – 2017

Student – Athlete

Dean’s List of Honor

WORK HISTORY

Translator Freelance May 2020 – Current

Managed the process to increase efficiency in the procedural flow of the project; included monitoring deadlines, triaging incoming information and ensured timely delivery.

Communicated effectively with clients to establish scope and requirements of translation, follow up after submission of work to confirm satisfaction and understanding.

Replicated flow, style and applied cultural understanding to discern specific meanings beyond literal written words.

Provided verbal summaries of non-English documents for immediate use.

Attended meetings to provide accurate consecutive translations of conversations between members.

Copywriter Freelance May 2020 – Current

Contracted by agencies and in-house to develop creative branded content and strategy for B2B and B2C clients,

Developed distinct branded ad strategy to increase social media and SEO

Increased client’s online visibility and search engine rankings through cross-linking and the organic incorporation of keywords within marketable, compelling content

Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.

Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.

Call Center Apple February 2019 – September 2020

Handled inbound calls to provide callers with product and service information and generate quotes.

Overcame objections using friendly, persuasive strategies.

Opened new accounts and documented personal, demographic and payment information in the system.

Delivered scripted sales talks to customers reached via manual and automatic dialing systems.

Sales Associate Adidas July 2019 – December 2019

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

Applied security and loss prevention training toward recognizing risks and reducing store theft.

Customer service Adecco July 2017 – December 2017

Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Contributed to the company achieving and holding industry-leading customer service ratings.

Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores

Sales Associate Levi Strauss & Co May 2016 – December 2016

Maintained records related to sales, returns and inventory availability.

Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Tracked stock using company inventory management software.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Prepared merchandise for sales floor by pricing or tagging.

Educated customers on promotions to enhance sales.

SKILLS

SKILLS

MS Office

SEO/SEM

Relationship development

Project Organization

Critical Thinking

Team Management

Proofreading skills

Fluent in French and English

Knowledgeable in Dutch and Flemish

Project Management

Document review

Stocking and Replenishing

Outbound and inbound calls

Sales

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