Product Owner Program Manager

Momolu M. Gray

Mobile #: 551-***-****); E-mail: **************@*****.***

SUMMARY:

I am a Professional Scrum Master and possess the essential skills, qualities and attributes needed to perform the role as a Scrum Master. I am extremely driven, supportive, innovative and adaptable and hold excellent problem-solving capabilities that enable me to facilitate and lead a team towards its goals. I have several years of experience using Agile philosophy to deliver advanced products for services and retail, Information Technology, Health Care, and Financial Institution. I also have over 7+ years in Business Management and Intelligence; Oracle Certified Associate and Oracle Autonomous Database Cloud Certified Specialist with basic knowledge in Amazon Web Solution (EC2, S3, ELB, RDS, VPC's, ALB/NLB, ASG, ECS, Storage Gateway, API Gateway, Lambda, SNS, SES, Route53 and CloudFront, Cloud Watch, IAM policies/roles, Shield, WAF, Cloud Formation). EDUCATIONAL BACKGROUND:

University Name: Degree Awarded: Year

Graduated

College of Staten Island

New York, USA

Masters of Science in Business Management

2012

PROFESSIONAL CERTIFICATES:

Scrum.org Professional Scrum Master I 2021

Oracle Oracle Autonomous Database Cloud Certified Specialist 2020 Oracle Oracle Database 12c Administrator Certified Associate 2020 Allison Project Management 2013

WORK EXPERIENCE:

Scrum Master

Capital One Bank

Mar 2019- present

● Utilizes a servant leadership style to support the product owner and delivery team wherever and whenever possible (e.g. grooming and backlog mgt.) .

● Providing coaching and mentoring of agile values, principles and best practices.

● Collaborate closely with the Product Owner and development team to understand strategic alignment.

● Collaborate with the Product Owner and team to ensure the product backlog is continuously prioritized and maintained

● Collaborate with other agile team-of-teams Scrum Masters to ensure cross-functional iteration dependencies are satisfied and best practices are being encouraged across the program.

● Facilitates discussion (typically during product backlog refinement, sprint planning, daily standup, sprint review and sprint retrospective).

● Tracks and resolves impediments for the team.

● Promotes teamwork to achieve sprint goals.

Scrum Master

Beth Israel Hospital

Feb 2017- Feb 2019

● Guided multiple teams on Agile/Scrum best practices, living agile values, getting the most out of self-organization and how to fill in the intentional gaps left in the Agile/Scrum frameworks

● Identified improvement areas and implemented recommendations

● Facilitated discussion, decision making, and conflict resolution to ensure scope and on-time delivery 1

● Assisted with internal and external communication, improving transparency, and radiating information across teams as well as up to senior leadership

● Supported and educated our evolving Product organization, especially on grooming and maintaining the product and sprint backlog as well as track to key performance metrics

● Helped the team to define and meet Day-to-day and Day-of-release responsibilities.

● Helped Architect and Product Owners write user stories and acceptance criteria

● Identified and facilitated dependencies between scrum teams and ensure no delays in accomplishing sprint and project/program goals

● Provided support to the team using a servant leadership style whenever possible, and leading by example.

● Removed interferences to ensure team is working efficiently Scrum Master

Liberty Mutual

Feb 2015- Jan 2017

● Guided the team’s operations by facilitating ceremonies (e.g. daily standup, sprint planning, sprint review, sprint retrospective) and instilling Agile principles into daily activities to ensure smooth functioning of the delivery team;

● Facilitated internal and external communications (e.g. task coordination, progress tracking/reporting, dependency management).

● Worked with the development team to drive team velocity.

● Managed and planned development team capacity.

● Coach and Trained development team and business stakeholders on Definition of Ready and Definition of Done as applicable.

● Coach and mentored development team members around Agile methodologies; develop training plans.

● identify team training and tool needs.

● Understood, identified and encouraged behaviors necessary to drive maturity in an agile environment.

● Worked with the Program Manager to define quality measures for each sprint; defined critical success factors for the development team.

● Collaborated with and stayed engaged with the development team.

● Organized and facilitated team backlog management, daily stand-up meetings, reviews, retrospectives, demos and other Scrum-related ceremonies.

● Worked with the Product Owner as needed on backlog maintenance, internal and external communication, improving transparency, and disseminating information.

● Acted as a buffer between the team and process overhead, so each team member can focus on the timely delivery of software.

● Shielded the team from interruptions and removed obstacles that may impact the delivery of the product.

● Ensured team was well-informed on internal and external initiatives and activities. Oracle Database Support

Carestone Services

Feb 2013- Jan 2015

● Assisted the team in providing database security administration such as User ID’s, Passwords, roles, etc

● Assisted in managing and maintaining logical database structures, physical structures, data, file systems, disk subsystems, accounts/passwords, logical and physical backups, and database tuning).

● Interfaced with Tech Support for information gathering, trouble-shooting, and general technical support for security patches, installs, upgrades, etc.

● Assisted with creation of Oracle databases.

● Assisted in managing storage structures of the Database.

● Assisted in managing database objects such as tables, indexes and views. 2

Program Manager

OSIWA ( Open Society Foundation)

Jan 2009- Jan 2013

● Led OSIWA’s Economic Program strategy development and implementation in Liberia, Sierra Leone and Guinea on issues relating to economic activities (Natural Resources management, Healthcare, Elections, Education, pre-trial detainees etc. ) and taxation.

● Facilitated grant-making, research and engagement with different OSF entities and partner organizations.

● Assisted in writing and or commissioning reports and advocacy documents on tax reform in all three countries. It also included overseeing research and publications for individual West African countries and for the region.

● Identifying and contracting researchers, reviewing and editing drafts and coordinating the publication reports.

● Mapped civil society, private sector and government agents engage in tax reform in each country as well as create opportunities to engage with them.

● Initiated and developed publications by OSIWA on West African governance and economic governance projects and grants.

● Developed OSIWA Tax/Fiscal Strategy to guide the organization.

● Developed collaborative relationships within Africa and outside the OSIWA network to foster partnerships.

● Worked along with OSIWA thematic programs identifying opportunities where a shared approach might have the potential to create a broader impact on programs.

Additional Functions:

● Headed the sub theme team on taxation and development financing for the region.

● Reviewed and submitted an annual work plan for the sub theme according to the work plan and milestones.

● Proactively solicited proposals and reviewed following consultations with PMs.

● Lead on development of recommendations for submission and pre grant inquiry

● M&E: Lead on review of learning and M&E plan; contribute to stories of our stories; organize partners’ forum.

● Lead the preparation of pre and portfolio review and do presentation of portfolio review. Program Manager

Broadway Inc

Jan 2001-Dec 2009

● Monitored and maintained program budgets.

● Completed quarterly internal audits of programs.

● Ensured consistent service delivery with program framework.

● Supervised, trained and provided guidance to the staff in accordance with state and federal regulations.

● Participated as part of an interdisciplinary team for the program.

● Supervised 30 employees, including two Supervisors to ensure staff are properly utilized.

● Planned, organized and assigned the work of the program; evaluate employee’s performance.

● Reconciled program financial and monthly reports.

● Responsible for staff adherence to state regulations and Broadway’s policies and procedures.

● Cooperated with State License and the Division of staff during inspection or investigation.

● Provided strategic leadership to HR in recruiting and training of new hires.

● Designed and implemented policies and procedures for the program to ensure it meets State regulations.

● Reviewed financial records to provide recommendations; monitored and influenced the organizational climate through the employee survey actions.

3

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