Resource Manager: Marisol Andrade Page * of * Date: 8-Aug-2019

Guillermo A GG Garrido Garcia

Professional experience

Profile important and consistent professional IT experience. Leadership skills with teams Multidisciplinary and experience in coordination and management in situations that demand

Effort and under pressure, work oriented goals and able to face situations Challenge and improvement. Benefits for improvement and constant learning, and Clara professional-looking vision. Accustomed to teamwork and low institutional policies. Employer History 03/2013 - To date

IBM del Peru Sac, Peru

Specialist backups

* Installation and configuration of server and clients Networker (EMC Legato)

* Backup management platform

* Installation and configuration for customers NMDA Bds on Linux and AIX.

* Installation and configuration of windows netwoker customers for customers

* Installing and configuring SQL backups for clients BD

* Monitoring GUI and CLI backups by Networker.

* Restore backups

* Cloning backed data.

* Installation and configuration of storage node.

* Installation and configuration of VMware backups

* Installing and configuring proxy for vmware networker.

* Management backups by DDBoost

* Configuration backup sets

* Installation and configuration of physical libraries for backup

* Configuration backup module for SAP customers NMSAP

* Creating and configuring pools for backup (Daily, Weekly and Monthly)

* Relaunch backup by GUI and CLI.

* Restore backup VMWARE

* Debugging file system backups.

* Installation and configuration data domain DD4200, DD4500 System operator

* Execution of backups on windows, as400, aix-linux systems, according to established policies.

* Monitoring of backups

* Initialization of tapes for backups

* Conduct a general review of infrastructure in the data center

* Generation of backup reports

* Generation and incidence report.

* Deactivation and activation of SAP services.

* Backup validation Scheduled by db13 in SAP.

* Sending SAP Messages to users indicating the time of execution of backups according to established policy.

10/2011 - 03/2013

COMPANY: SISCARDPERU SAC, Peru

IT Specialist

* Infrastructure management and network security

* installation and configuration of IBM system servers x3635 m3, x3200 m3 Resource Manager: Marisol Andrade Page 2 of 4 Date: 8-Aug-2019

* Mikrotik X2AH 1100 Router Board Computer Management (Firewall, DstNat, VPN, Webproxy, DHCP, ARP, Query, DMZ)

* Server Administration Windows 2003, 2008

* Network Management in Windows XP / 7/10

* Data center administration

* Configuration of raid disk arrays

- Creation and user permissions through active directory

- Group policies in active directory

- Access Policies on Network folders

- Access Policies on Network printers

* Coordination with suppliers for issues of control and handling of guarantees

* Structured cabling category 5 and 6

* Enabling network points

*Installation and configuration of equipment

- Equipment in the domain

- Formatting of equipment

- Profile configuration

* Server backups, file server and user profiles

02/2011 - 07/2011

Grupo Coopsol S.A, Peru

Technical support

* Attention to users of all Coopsol Group headquarters

*Installation and configuration of equipment

- Equipment in the domain

- Formatting of equipment

- Profile configuration

- Creation and user permissions through active directory

- Access Policies on Network folders

- Access Policies on Network printers

- Remote access

- Group policies in active directory

- Configuration of network printers

* Preventive and corrective maintenance of computers

* Support, maintenance and repair of computer equipment at hardware and software level.

* Structured cabling category 5 and 6

* Enabling network points

* Installation and advanced support of Office 2003/2007 applications and utilities.

* Access configuration via Wireless

* Server Backup

* Backup of user profiles

* Mail account settings

* Coordination with suppliers for issues of control and handling of guarantees

* Participation in the implementation of the company's new data center

* Remote Way Attention (vnc, teamviewer, logmein, Pcanywhere)

* Control and inventory of the computer equipment of the company

* Coordination with logistics to perform the acquisition of computer equipment as required by users and the systems area.

04/2010 - 11/2010

OBRAS DE INGENIERIA S.A. - OBRAINSA, Peru

Technical support

* Network assistant and technical support on site

* Control and inventory of the computer equipment of the company.

* Monitoring of servers

* Server Backup

* Maintenance of computer equipment

Resource Manager: Marisol Andrade Page 3 of 4 Date: 8-Aug-2019

* Technical support and support to the areas with respect to hardware and software to solve the problems that arise in the users in the daily work.

* Installation and configuration of Office Software (office2003, 2007)

* Outlook Exchange mail settings

* Installation and Preventive and Corrective Maintenance of Technology Equipment.

* Support to users with connectivity problems, installation and support of base software, operating systems, antivirus, Email.

* Verification of network traffic.

* Coordination with the Applications and Infrastructure Analyst for localized support activities. project department

* Coordination with sub contract for the installation of repeater antennas

* Supervision of structure construction for satellite link

* Coordination with suppliers for satellite link assembly in new camps

* Installation of data server cabinet in new camps 10/2008 - 05/2010

GLOBAL SALES SOLUTIONS - GRUPO GSS, Peru

Technical support

- Technology Department

* Configuration and installation of programs (Altitude, STC, Avaya)

* Installation of citrix applications

* Installation and configuration of office tools (Office 2003, Office 2007)

* Creation of users in the active directory

* Permissions to users for access to folders

* Installation and configuration Operating System

* Applicant for user registration in TME applications (Telefónica Móviles España)

* Support for mobile telephone service operators in Spain in various management applications (Atos, Davox, Baco, Core).

* Report and record of incidence with TME applications to helpdesk personnel in Spain.

* Responsible for the request for reset, download, registration and modification of TME user profiles.

* Avaya callmaster configuration.

* PC cloning from images (Gost server)

* Communication link monitoring Perù - Spain

* User support oriented to the level of installation of programs used, maintenance at the detective, corrective, implementation level.

* Configuration of user profiles.

* Configuration of network printing for users with their own network accounts.

* Videoconference configuration

* Connection and wireless configuration.

* Unlock network accounts

* Procedures unlock user access to citrix applications

* Inventory of computer equipment.

* Assistance to the company's user remotely and in person 06/2006 - 02/2008

TELEATENTO DEL PERU S.A.C, Peru

IT Specialist

Speedy Technical Support

* Technical Support Advisor

* Customer service specialist, contact-center in customer service, telemanagement

(commercial) and breakdowns:

* Configuration of Internet Connection through USB Modems.

* Configuration of Internet Connection through modems and Router.

* Support for Hardware Configuration and Computer Networks.

* Configuration of Connections with Speedy Business.

* Remote connection to final customers of Telefónica DR. SPEEDY, solution, Resource Manager: Marisol Andrade Page 4 of 4 Date: 8-Aug-2019

* Installation and configuration of operating systems, software and diverse applications Key Skills * Installation and configuration of server and clients Networker (EMC Legato)

* Backup management platform

* Installation and configuration for customers NMDA Bds on Linux and AIX.

* Installation and configuration of windows netwoker customers for customers

* Installing and configuring SQL backups for clients BD

* Monitoring GUI and CLI backups by Networker.

* Restore backups

* Cloning backed data.

* Installation and configuration of storage node.

* Installation and configuration of VMware backups

* Installing and configuring proxy for vmware networker.

* Management backups by DDBoost

* Configuration backup sets

* Installation and configuration of physical libraries for backup

* Configuration backup module for SAP customers NMSAP

* Creating and configuring pools for backup (Daily, Weekly and Monthly)

* Relaunch backup by GUI and CLI.

* Restore backup VMWARE

* Debugging file system backups.

Key Courses and

Training

WIRED AND CONFERENCE IN LINUX NETWORK CONFIGURATION Held in the Auditorium of the Faculty EPIIS of the National University of Callao Networker 8.2 training course conducted by the company K-Storage Training Course Unix operating systems - IBM Campus, La Molina Hitachi Storage Training Course - BCP Bank Headquarters, Chorrillos AS400 Training Course - Campus IBM, La Molina

Cruso SAP Training - IBM Campus, La Molina

Training Course TSM Backups - Campus IBM, La Molina Education

Qualifications Superior in Superior

Universidad Nacional de Callao, Peru, 2007

Languages

English Fluent

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