JG
JENNA GREEN
**************@*****.*** 615-***-**** Smyrna, TN 37167
Accomplished Coordinator offering three years of management experience including overseeing office functions, project status and client relationships. Adept at optimizing processes, scheduling projects and cultivating relationships with associates and stakeholders.
Scheduling
Staff Management
Budgeting
Sales
Guest Services
Employee Training
Teamwork
Chick-fil-A Smyrna, TN
Drive-Thru Coordinator
09/2017 - Current
Collected and organized supplies for the Drive-Thru. Including, key reports and documentation.
Evaluated employee job performance and motivated staff to improve productivity. Supervised, motivated, and led employees to maintain productivity and customer service levels.
Managed employee efficiency, productivity, and performance in the Drive-Thru. Advised on policy maĴers and recommended needed changes.
Ran shifts weekly. Including, coordinated daily shift changes to facilitate tasks and handle special needs or requests and resolved customer complaints
Counted cash on hand at shift change and closing to determine shortages or overages. Including, dispatch and receiving money. Menchie's Frozen Yogurt Smyrna, TN
Shift Lead
05/2017 - 09/2017
Completed opening and closing duties to facilitate business operations. Coached and trained employees.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Counted cash on hand at shift change and closing to determine shortages or overages.
Motlow State Community College Smyrna, TN
Associate of Science in History
Expected in 05/2021
Honor Student
The National Honors Society of Leadership Member
Nursing Assistant Training School (NATS) Nashville, TN Summary
Skills
Experience
Education and Training
Certified Nurses Assistant (CNA) in Nursing
06/2019