Care Coordinator Leasing Agent
Resume:
JENNIFER RAMOS
San Antonio, Texas 78249
********.******@**.***********.***
OBJECTIVE
Seeking a challenging position with a dynamic organization where I can leverage my problem-solving skills, work experience, and nursing studies to contribute to the growth and vision of an organization that values customer ser- vice, teamwork, and communication.
SUMMARY OF QUALIFICATIONS
• Excellent communication and presentation skills
• Excellent analytical and reasoning skills
• Very attentive to details and adherence to deadlines
• Ability to handle multiple tasks in a high-paced environment
• Ability to work efficiently and effectively, both independently and collaboratively
• Ability to administer caregiving skills
EDUCATION
The University of Texas at San Antonio
Bachelor of Liberal Art in Psychology Graduated: May 2019 Cumulative GPA: 2.70
Chamberlain School of Nursing at San Antonio
Bachelor of Science in Nursing Expected Graduation: May 2023 Cumulative GPA: 3.89
EXPERIENCE
Pharmacy Technician — CVS Pharmacy, San Antonio, TX June 2019- Present
• Counseling patients and reviewing medication profiles
• Monitoring for side effects and adverse reactions
• Discussing cost-effective drug therapy options with the prescriber
• Assisting the pharmacist
• Accepting new prescriptions
• Faxing and Telephoning with physicians
• Communicating with insurances about the patients pharmacy benefits Patient care coordinator —Full Spectrum ER& Urgent Care, San Antonio, TX October 2019- January 2021
• Consult with patients and family member to discuss the procedures of the billing payment options
• Check-in patients and assist them to the room to get evaluated by the physician
• Assist the care team with developing and assessing health interventions
• Attend ongoing training and courses to keep abreast of new developments in health care
• Treat patients with empathy and respect and conduct oneself in a professional manner
• Comply with organizational guidelines and health care laws and regulations
• Verify patients co-payment for their visit
• Assist with securing funding for medical care as required Leasing Agent – Avalon Place Apartment, San Antonio, TX July 2016 – June 2019
• Responsible for customer service interactions and issue resolutions
• Coordination of residential showing
• Responsible for coordinating and implementing employee training programs
• Review lease contracts with potential clients and ensure understanding of contract terms
• Follow up with potential residents via email and phone
• Conduct and analyze market surveys
• Coordination and staffing of various marketing and sales opportunities at local events, including booth design, setup, and event participation
• Assist residents with monthly billing concerns
ACTIVITIES AND HONORS
• Student Psychology Association Vice President Fall 2018—Spring 2019
• Student Psychology Association Advertising Co-Chair Spring 2018
• Placed Top 7— Marathon Fall 2018
• Who’s Who Award Spring 2019
ADDITIONAL SKILLS
• Experienced with Microsoft Office – Word, Excel, PowerPoint, Outlook, and Access
• Experienced with Medication and Patient Consultation
• Experienced with Prescription Medicine (Volunteer)
Contact this candidate