IBRAHIM OMONIYI AYANDIRAN
Email: **************@*****.*** Mobile Number: +234**********
Contact Address: *, ** ********* ******* ******,
Ago Okota-Isolo, Lagos, Nigeria.
CAREER OBJECTIVE:
• To work in an organization which provides me opportunity to improve my skills and knowledge to growth along with the organization objective.
KEY COMPETENCIES:
• Willing to take accountability, and get things done
• Ability to accept theoretical knowledge to practical experience
• Organize & administration
• Team work
• Ability to work or no supervision
• Continuous learning and adaptability to new technologies
• Excellent communication and personal skills
WORK EXPERIENCE:
CUSTOMER SERVICE REPRESENTATIVE AT GREATMAN TRAVELS & TOURS. LAGOS, NIGERIA FROM MAR, 2020 – APR 2021
Key Roles:
• Helping customers to identify their ideal travel package based on their suggestions and requirements.
• Study and assimilate all information regarding travel destinations such as weather, language, currency, customs, etc.
• Regularly maintain a good relationship with the clients
• Provide end to end service while organizing a trip from booking the tickets, hotel reservations and creating the itinerary.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide professional customer support. ASSISTANT ICT AT KAFTAN MEDIA COMPANY, ONDO STATE, NIGERIA. FROM NOV 2018 – JAN 2020
Key Roles:
• Managing official email addresses, website and social media.
• Provide computers and technologies support.
• Installation, maintenance of systems and other technologies
• Configuring hardware and software, setting up peripherals such as printers, keyboards, scanners, mouse or switch, and repairing equipment.
• Providing daily support for computer network users.
• Monitor and maintain computers, networks and NAS device (External drives).
• Troubleshoot systems and network problems, diagnosing and solving hardware or software faults.
• Connecting systems together and also formatting systems that contacted virus.
• Replace parts as required
ADMINISTRATIVE ASSISTANT AT ANSAR-UD-DEEN, LAGOS STATE. FROM JUN 2015 – DEC 2017 Key Roles:
• Organize a filing system for important and confidential documents
• Maintain and update association databases
• Distribute and store correspondences such as letters, email, and packages.
• Prepare regular reports on expenses and office budget with the treasurer of the association
• Coordinating and managing appointments, meetings and conference room
• Operating a range of office machines such as printers, photocopiers and computers. EDUCATIONAL BACKGROUND:
• Higher National Diploma (HND) in Marketing (2016-2018) from The Federal Polytechnic Offa Kwara State, Nigeria.
• National Diploma (ND) in Business Administration (2011-2013) from Kwara State Polytechnic, Ilorin, Kwara State, Nigeria.
COMPUTER SKILLS:
MICROSOFT OFFICE SUITE:
• Microsoft Word, Microsoft PowerPoint & Microsoft Excel.
• Corel Draw Graphics
CERTIFICATIONS OBTAINED:
• Computer Networking by Alison Academy, 2019
• Lagos City Marathon, Sponsored by Access Bank Plc, 2016
• National Examination Council (Neco), 2008
REFERENCES:
MR. AKEEM ADENIRAN BABATUNDE
MANAGING PARTNER
GREATWISE CONSULTING SERVICES LIMITED
Tel: +234**********
Email: *****.********@*****.***
MR KAZEEM OREBIYI OLUWAFEMI
PRINCIPAL TECHNOLOGIST
UNIVERSITY OF LAGOS, AKOKA-YABA, LAGOS, NIGERIA
Tel: +234**********, +234**********
Email: ********@******.***.**, *********@*****.***