LAUREN T. CASEY

**** **. ******* ***. *** Orleans, LA 70115

917-***-****

adnh47@r.postjobfree.com

Dynamic and creative writer with 5+ years experience writing SEO-optimized content for healthcare, education, hospitality, travel, and digital marketing niches. Exceptional outlining, writing, and editing experience with the ability to produce, analyze, edit content, and develop quality material. CONTENT CREATOR, StarAcademe; Bremen Construction Remote April 2020 - Present Research industry-related topics and write web content and articles according to my clients needs. Develop marketing strategies and social media outlets to promote services/products. SKI MONKEY HOUSE, 5-star Hotel & Ski Lodge Nozawa Onsen, Japan June 2019 - September 2019 Property Manager/Personal Assistant. Responsible for assisting with the renovation of ski lodge and communicating construction timeline between design and contractor/subcontractor teams. Planned domestic and international travel itineraries for staff and clients. Updated social media content for their website and created a tour & attraction map of the ski town. HOTEL FAUCHÉRE, Relais & Chateaux property Milford, PA December 2018 - June 2019 Bilingual Guest Relations Specialist. Created and maintained positive relationships with clients by organizing special requests and events. Produced press releases and daily content via media outlets. Responded and resolved client issues in a positive and timely manner. HOTEL MONTELEONE, a historic luxury hotel New Orleans, LA June 2018 - November 2018 Bilingual Business Office Manager. Oversaw day to day operations. Managed operations budget, payroll, and established strategies for advertising, sales campaigns, and promotional events. DORI REBI CHIA New Orleans, LA September 2017 - May 2018 Personal Assistant. Assisted an entrepreneur with a broad variety of daily administrative duties; completing expense reports, maintaining an active calendar of appointments, and communicating with the client weekly regarding the renovation and construction timeline of his home. Planned extensive international and domestic travel itineraries.

REFERWELL Brooklyn, NY February 2017 - August 2017 Bilingual Client Success Manager. Developed future clientele accounts by providing exceptional customer support and training to medical staff. Led clients through the entire on-boarding process to ensure successful EMR integration and overall workflow orientation NYU LUTHERAN MEDICAL CENTER Brooklyn, NY October 2013 - February 2017 Bilingual Care Manager. Motivated patients with multiple chronic health conditions in order to achieve lifestyle behavior changes. Collaborated with medical staff on a weekly basis to develop intensive care plan treatments for a caseload of forty-five high risk patients. Created content for NYU LMC newsletter. EDUCATION

Hartwick College Oneonta, NY September 2006 - May 2010 Bachelor of Arts in Philosophy; Bachelor of Arts in Spanish Graduated Magna Cum Laude; Awarded Samuel Nelson Leadership Scholarship SKILLS 2 years of bilingual professional experience in Spain and Costa Rica; Digital editing and design software (Adobe Illustrator); Marketing tools; E-mail management; Sales training; Salesforce; T.E.F.L Certification (2010), NYU Paralegal Certification (2012), Latter & Blum Realtor Scholarship (2020)