Branch Manager Front Desk

PERSONAL DETAILS

NAME FAITH

SURNAME MUSHAYA

SEX FEMALE

DATE OF BIRTH 02 JUNE 1987

NATIONALITY ZIMBABWEAN

MARITAL STATUS MARRIED

PHYSICAL ADDRESS 6645 Western Triangle Highfields Harare

CONTACT NUMBERS 077*-***-***/078*-***-***/071*-***-***

IDENTITY CARD NUMBER 08 838964 T 44

PASSPORT NUMBER DN339769

LANGUAGES SPOKEN ENGLISH, SHONA NDEBELE AND NAMBIA

EMAIL ADDRESS **************@*****.***

EDUCATIONAL QUALIFICATIONS

ORDINARY LEVELS- EMAKHANDENI SECONDARY SCHOOL YEAR 2004

SUBJECT SYMBOL

ENGLISH LANGUAGE B

INTERGRATED SCIENCE B

NDEBELE LANGUAGE B

BIOLOGY B

MATHEMATICS C

GEOGRAPHY C

HISTORY C

ADVANCED LEVELS -NORTHLEA HIGH SCHOOL- YEAR 2006

SUBJECT SYMBOL

NDEBELE LANGUAGE B

DIVINITY C

HISTORY O

ACADEMIC QUALIFICATIONS

CURRENTLY ENROLLED AND STUDYING WITH THE ZIMBABWE OPEN UNIVERSITY

PROGRAMME- BACHELOR OF COMMERCE IN MARKETNG

DURATION- FOUR YEARS

SHORTCOMPUTER COURCES

PROGRAMMES COVERED

INTRODUCTION TO COMPUTERS

MICROSOFT WINDOWS

MICROSOFT WORD

MICROSOFT EXCEL

MICROSOFT PUBLISHER

MICROSOFT POWERPOINT

INTRENET AND EMAILING

MICROSOFT ACCESS

WORK EXPERIENCE

1) HWANGE NATIONAL PARKS

POSITION HELD RESERVATIONIST

PERIOD 1 FEBRUARY 2008 TO 28 FEBRUARY 2009

DUTIES

WELCOMING GUESTS

PROPER HANDLING OF THE COMPANY 'S CASH BEING PAID BY CLIENTS FOR THEIR RESERVATIONS

DOING RESERVATIONS FOR DIFFERENT CUSTOMERS THROUGH EMAILS, PHONE CALLS AND FACE TO FACE WITH THE CLIENTS

MARKETING TO DIFFERENT CLIENTS THE DIFFERENT PRODUCTS THE COMPANY OFFERS

2) OK ZIMBABWE LIMITED- OK VICTORIA FALLS

POSITION HELD CASHIER

PERIOD 1 DECEMBER 2013 TO 31 AUGUST 2016

DUTIES

PRACTISING THE COMPANY 'S SAFE CASH HANDLING PROCEDURES AND HANDLING THE COMPANY ' S CASH FROM CUSTOMERS BY THE TILL POINTS

SELLING AIRTIME, WIFI AND OTHER ONLINE PRODUCTS BY THE TILL POINTS

COLLECTING CASH AND OTHER MODES OF PAYENTS FROM CUSTOMERS BY THE TILL

3)OK ZIMBABWE LIMITED - OKMART VICTORIA FALLS

POSITION HELD SALES OFFICER

PERIOD 01 SEPTEMBER 2016 TO 31 JANUARY 2020

DUTIES

TYPING QUOTATIONS AND TAX INVOICES FOR CUSTOMERS

CUSTOMER SERVICE AND CUSTOMER RELATIONSHOP MANAGAMENT

MANNING THE SALES DESK AND ATTENDING TO ALL ISSUES QUIRIES AND COMPLAINTS FROM DIFFERENT CUSTOMERS

MAKING CALLS TO PROSPECTIVE CUSTOMERS

ANSWERING INCOMING PHONE CALLS AND REDIRECTING THEM TO DIFFERENT OFFICES

TAKING CONTROL OF ALL CUSTOMERS BEING OFFERED THE CREDIT FACLITY BY THE COMPANY AND MAKING SURE THEY DO NOT EXCEED THEIR CREDIT LIMIT

PROCESSING OF ALL PREPAYMENT TRANSACTIONS

MARKETING ALL PROMOTIONS BEING INTRODUCED BY THE ORGANISATION TO ALL DIFFERENT CUSTOMERS

ATTENDING TO THE COMPANYS EMAILS COMING THROUGH THE SALES DESK

MAKING SURE THE COMPANY SURPASSES THE SALES BUDGETS SENT FROM HEAD OFFICE

PROCESSING OF ONLINE TRANSACTIONS

GUIDING CUSTOMERS THROUGH THEIR PURCHASE PROCESS

4) PAMUSHA LODGE VICTORIA FALLS

POSITION HELD STORES PERSON

PERIOD 1 FEBRUARY 2020 TO 31MARCH 2020

DUTIES

CONTROLLING OF ALL STOCKS IN THE STORE ROOM

ISSUING OUT STOCKS FROM THE STOREROOM TO DIFFERENT DEPARTMENTS IN THE COMPANY

PURCHASING OF ALL STOCKS NEEDED

STOCKTAKING

REFERRENCES

1)THE BRANCH MANAGER

OK MART VICTORIA FALLS

MR R NHLIZIYANA

282 HOLLAND ROAD

VICTORIA FALLS

TEL NO 083-**-*****-**

CELL NO 077*-***-***

EMAIL ***********@*****.**.**

2) THE GENERAL MANAGER

PAMUSHA LODGE

MR MABASA MWAZIYA

583 MANYIKA ROAD

VICTORIA FALLS

TEL NO 083-**-*****

EMAIL *******@*******.***

3)THE BRANCH ACCOUNTANT

OKMART VICTORIA FALLS

MR LOVEMORE MWENGA

STAND NO 282 HOLLAND ROAD

VICTORIA FALLS

TEL NO 083-**-*****-**

CELL NO 077*-***-***

EMAIL ADDRESS *******@*****.**.**

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