IG

IVANA GARCIA

Professional Summary

To obtain a rewarding position in any field of interest. Agile and adaptable team leader with retail history. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking with diplomatic communication style focused on maximizing engagement and satisfaction. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Work History

Petsmart on Willow and Herndon - Assistant Manager Fresno, CA

04/2019 - Current

Andorinha Ranch - Ranch Assistant

Tulare, CA

08/2016 - 08/2018

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

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Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

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Completed inventory counts to verify stock levels, address discrepancies and forecast future needs.

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Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

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Motivated, trained and disciplined employees to maximize performance.

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● Completed inventory purchases and oversaw restocking. Resolved problems promptly and effectively to elevate customer approval.

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● Handled cash accurately and prepared deposits.

● Increased customer engagement through social media. Administered vaccinations and performed pregnancy checks; as well as other needed tasks.

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● Assisted farmers with feeding and watering livestock. Operated farm equipment such as tractors and trucks with extreme care and precision.

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adnfuf@r.postjobfree.com

559-***-****

Fresno, CA 93710

Links

https://www.strikingbananavisuals.co

m/about.html

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https://www.instagram.com

/petsmart_willowherndon/

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Skills

● Staff Management

● Inventory Control

● Employee Training

● Cash Handling

● Audit Processes

● Merchandising

● Order Picking and Processing

● Shipping and receiving

● Retail merchandising

● Problem Deescalation

● Point of Sale Knowledge

● Ordering Procedures

● Fluent Portuguese

● Proficient Spanish

Education

Expected in 05/2023

California State University - Fresno

Fresno, CA

Bachelor of Arts: Agricultural Education

Colliers International - Internship Student

Bakersfield, CA

06/2017 - 07/2017

Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.

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Fed and watered over 500 sheep and 200 head of cattle according to strict feeding schedules and dietary needs.

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● Assisted Senior Vice President on daily tasks.

● Record all client interactions.

Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

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Sorted and organized materials such as physical files, tracking spreadsheets and reports.

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Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

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06/2018

Tulare Union Highschool

Tulare, CA

High School Diploma

Major in Agriculture Communications

- Leadership

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● Minor in Animal Science

● Received Luso American Scholarship

● Member of Bulldog Beat

● Graduated with 3.8 GPA

Contact this candidate