Kirthika Thoppay Mothilal E-mail: adnft6@r.postjobfree.com

Contact Number: +1-252-***-****

SUMMARY

Skilled and Experienced Software Quality Analyst in Testing Web Application, Mobile Apps, WebServices, Client/Server applications, Salesforce CRM, MS CRM applications.

Working experience in complete Testing lifecycle using Waterfall and Agile(SCRUM) Methodologies.

Ability to deliver high quality products & manage multiple projects in different technologies from Test planning, estimation, executing, controlling and reporting.

Collaborate with leads, cross functional teams and business users to strategize & align long term solutions.

Working knowledge of various testing methodologies & processes as per existing Industry standards.

Experience in using Test Management tools such as JIRA, HP-QC, ALM, IBM Clearquest for complete Defect Management Lifecycle

Experience working in Onsite - Offshore delivery model.

Good problem solving, analysis, debugging and mentoring/training skills.

Excellent Communication(Speaking/Writing/Presentation) and Interpersonal skills. Education:

Bachelor of Computer Science Engineering, Anna University, India Core Skills:

Automation Tools:Appium,Postman Defect Management Tools: JIRA HP Quality Center(ALM), Quality Manager, ClearQuest. Platform: Salesforce CRM, MS CRM, Web Application, Mobile Application, WebServices, Google Internal Proprietary Tools and Systems

Programming Languages: Python

Database: SQL

Domain: GeoData, Insurance, Retail Banking, Commercial Banking, eCommerce, Real Estate WORK EXPERIENCE:

HCL(Google), Bothell WA Nov 2018 - August 2020

Associate Consultant (Contract)

● Analyze and review the user stories and other functional specs documents.

● Created the Test Scenarios and Conditions for each sprint cycle.

● Created Test Cases for Manual Testing from User stories

● Attended daily stand ups and sprint plan meetings every three weeks to review the user stories for Smartphones.

● Participated in writing Test Plans, Test Strategies, Test Scenarios and Test Cases from user stories

● Coordinate across the teams to prepare required test data for test scripts execution.

● Creating Regression Test Suite after every sprint and executing the regression test cases before every sprint cycle completion.

● Gather and document the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage

● Report discrepancies and analyze them to determine the root causes. Evaluate test script failures and update as the system changes.

● Coordinate with teams/peers on the resolution of issues, overseeing the testing progress and ensuring that high standards of quality are being met.

Environment: Google Propetitory Tools, Manual Mobile Apps testing. Simon Property Group, Indianapolis IN Nov 2011 to Feb 2016 Software Quality Analyst (Contract)

● Responsible for creating test scenarios, test strategy and test plans of varying complexity.

● Tested and validated the front end web pages, screen navigation, data entry, data retrieval, login privilege security, report generation and backend database.

● Involved in System and integration testing, Smoke Test, Functional and Regression Testing Analyzed Functional Specifications to develop test plans and test cases to perform Black Box testing.

● Identified and documented defects in Quality Center Worked closely with developers to clarify/understand functionality, resolve Issues provide feedback.

● Written SQL queries to validate databases and to confirm successful transactions.

● Created and executed automated test scripts using Quick Test Professional for functional and regression testing.

● Participated in various meetings with software developers, clients, and management team to discuss major defects found during testing, enhancement issues, and future design modifications.

● Maintain a high degree of error free programs, procedures, systems, and documentation on all software application releases.

● Communicate critical issues and status updates in a timely manner to the respective teams.

● Collaborate with other QA staff to accomplish all daily QA tasks on-time with a high level of quality

● Continuously improve, augment, and update the automated test suite within an Agile development lifecycle.

Environment:

Jira,Appium, Salesforce CRM, Clearquest, Rational Quality Manager, IBM ReqPro.

Royal Bank of Canada Toronto ON Jan 2009 - Oct 2011 Project Leader- Testing, Contract

● Program level Onsite coordinator and Test data lead handling multiple projects.

● Participated in formal documentation reviews for functional and technical specifications.

● Involved in creation and execution of test scenarios by reviewing all the business functional specifications, detailed design documents, data model documents, data flow diagrams and architecture documents.

● Study the system under test, identify risks involved during testing and data creation and propose mitigation plan to deliver a quality product.

● Help to ensure test environments are set-up, properly configured, and available for each project as scheduled

● Validate the defects fixes by rerunning the test scenarios and track them till closure.

● Organize triage meetings with the business and development team during all phases of testing to discuss the defects and assign to the respective team to track them to closure.

● Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings and Retrospective Meeting for every sprint cycle..

Environment:

HP Quality Manager, Microsoft CRM, SQL Swiss Reinsurance, Kansas City, KS July 2007-Dec 2008 Systems Analyst(Testing), Contract

• Creating new automation scripts to test the functionality of Large Web-based Insurance Application using Mercury Interactive Tools Win runner and QTP.

• Act as a liaison between business users and technical team during project development.

• Interacting with the offshore team to run the regression scripts every week, before and after the new • changes to the application is done.

• Creating data driven scripts, which minimizes the time to update the data in the script.

• Meeting with client to report the status of testing and getting new tasks to be

• performed.

• Logging the Testing defects in ITG and QC and interacting with the development team to fix the Log. • Review the scripts developed by the offshore team and provide solutions while designing the scripts. • Checking the flow and functionality of the applications by performing Manual Testing in case of issues with the scripts. Environment: Reinsurance Domain, Win runner, HP Quality Center, Mercury ITG Swiss Reinsurance, Bangalore IN June 2005 - June 2007 Systems Analyst(Testing), Contract

• Creating new automation scripts to test the functionality of Large Web-based Insurance Application using Mercury Interactive Tools Win runner and QTP.

• Creating data driven scripts, which minimizes the time to update the data in the script.

• Logging the Testing defects in ITG and QC and performing retest to make sure the bugs are fixed.

• Participate in meeting with onsite manager during Project meetings.

• Perform regression testing every week and report the status to the team lead

• Checking the flow and functionality of the applications by performing Manual Testing in case of issues with the scripts.

Environment: Reinsurance Domain, Win runner, QTP, HP Quality Center, Mercury ITG

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