Childcare Provider Customer Service
Resume:
JR
Jasmine Rucker
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Intelligent with outstanding retail expertise and previous experience in childcare. Grasps company initiatives quickly achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer, and sales skills simultaneously. Work History
Target - Customer Service Associate
Boston, MA
11/2020 - Current
Private Client - Childcare Provider
Brockton, MA
06/2018 - 11/2020
Developed and actualized customer service initiatives to decrease wait times.
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Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
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Collected customer feedback and made process changes to exceed customer satisfaction goals.
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Demonstrated items to customers and created customer awareness, interest and sales.
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Energized and motivated in performing sales floor activities including merchandising and selling.
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Developed community reputation through commitment to customer satisfaction and strong client relationships.
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Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
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Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
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Offered advice and assistance to customers, paying attention to special needs or wants.
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● Maintained effective schedule balance between rest periods, active ***************@*****.***
Dorchester, MA 02124
Skills
● Guest Services
● Cash Handling
● Cleaning
● Sales Goals
● Store Merchandising
● Customer Complaint Resolution
● Cash Register Operation
● Quality Management
● Sales
● Group leadership
● Childcare
● Activity Planning
● Self-motivated professional
● Reading comprehension
Education
06/2021
New Heights Charter School of Brockton
Brockton, MA
High School Diploma
06/2021
Massasoit Community College
Brockton, MA
Associate of Arts
play and instruction.
Assisted children with putting on coats and cold-weather gear before going outside.
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Introduced children to educational games and activities to boost learning.
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Enforced rules and managed behavior through developmentally appropriate discipline.
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Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
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Applied positive behavior management techniques to enhance social interactions and emotional development.
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● Kept all areas neat, clean, and properly sanitized.
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