ANDREA L. DELUCA
Whitestone, New York 11357
Home: 718-***-****
Cell: 917-***-****
***********@***.***
PROFESSIONAL BACKGROUND
Experience in office management and administration with a diverse range of responsibilities including staff supervision, accounting, public relations and computer application with emphasis on ability for operational organization and execution in clinical and ambulatory settings.
PROFESSIONAL EXPERIENCE
January 2009 Clinical Coordinator
to present Cerebral Palsy Association of Nassau, Roosevelt, New York
Responsibilities include organizing and managing diversified clinics in an outpatient setting for individuals with disabilities. Coordination and liaison of Physical Medicine providers and Rehabilitation Therapists with consumers. Initiated referrals, procured insurance authorizations and coordinated scheduling of all therapies.
Effectively performed medical billing and follow-up of uncollected patient accounts, which included conversion of updated ICD Coding.
Coordinator of New York State grant funds, including a monthly distribution of monies. Established a computer database to maintain grant funds and financial records in compliance with OPWDD regulations.
Effected and maintained communication between clinics and vendors to meet the needs of consumers, (including orthotics, hand splints, wheelchair needs, and transportation to scheduled appointments).
September 2006 Front Office Manager
to May 2008 Ibrahim Saraya, M.D., P.C., Fresh Meadows, New York
Responsible for supervision of reception/scheduling desk and delegation of duties for front office staff.
Effectively performed scheduling, medical billing and initiated efforts to restore previously unbilled patient accounts.
Procured insurance authorizations for all applicable medical procedures. Spearheaded advancement for pertinent computer technology for a more efficient medical practice environment including medical terminology.
June 1987 to Director of Operations
May 2006 North Shore Ambulance and Oxygen Service, Inc., Corona, New York
Supervision of service and support staff, ambulatory services and dispatch.
Preparation of weekly, monthly and quarterly financial summaries and reports
Including payroll, accounts receivable and payable, tax computations and control of general ledger. Responsible for internal and external policy and procedure compliance for employees, vehicular equipment and office environment.
Devised and executed a computer accounting filing system to advance and expedite insurance billings, (i.e., Medicare, Medicaid and HMO’s) for accounts payable/receivable reconciliation.
Generated and executed outpatient transportation service contracts with hospitals and dialysis centers and directly supervised all services (i.e., contract maintenance, committee participation, public relations and medical communication and correspondence with participating institutions).
October 1984 Executive Secretary
to June 1987 Public Relations Department
Booth Memorial Medical Center, Flushing, New York
Coordinated flow of publicity and press release information for external hospital media presentation. Responsible for design and layout of internal newsletters, brochures, flyers, invitations and posters.
Established a computer database to maintain financial records/store files, mailing lists, produce press releases, reports and other printed materials. Coordinated and supervised all out-sources artwork and photography projects for acceptable publication. Responsible for preparing billing and project budget reports to be reviewed by hospital board and administration.
Represented the hospital in outside functions, as well as representing the Public Relations Department on various committees.
Performed secretarial duties, including typing, stenography, telephone correspondence, screening and distribution of mail, coordinating schedules of executive personnel, attending meetings, recording and preparing minutes.
EDUCATIONAL BACKGROUND
1980-1982 Hunter College – School of Nursing
Nursing Major
1982-1983 Berkeley School
Executive Secretary Certification