Certified Peer Wellness Support Specialist

Maureen Rosenberger

Eugene, OR ***** *********************@*****.*** 831-***-****

SKILL SUMMARY

Motivated professional with an education in the health professions and a background in strong customer service. Offers a high degree of proficiency in office operations and the following skills:

HIPAA Compliance Team Player Conflict Resolution

Medical Terminology Attention to Detail Flexible & Adaptable

Self-Motivated Problem Solving Time Management

Electronic Health

Records

Health Office Procedures Effective Communication EDUCATION/Certification

Certified Peer Wellness Support Specialist MHAAO, Portland, OR 2021 Certified Recovery Mentor/Peer Support Specialist MHACBO, Portland, OR 2021 Health Professions Graduate Certificate Lane Community College 2018 Basic Healthcare

Relative Coursework Intro to Informational Interviewing *General Psychology* Human Relations- Effective Inter & Intrapersonal Skills in the Modern Workplace* Fundamentals of Public Speaking, Group Counseling Skills* Pharmacology

WORK SKILLS

Office Administration & Team Support

Provided skilled and varied professional services in customer service and office settings:

Managed, mentored, hired and trained new staff while overseeing all daily operations

Participated actively by networking and public speaking engagements for business development

Filed and maintained physical and electronic client records

Scheduled appointments and maintained and updated appointment calendars

Provided excellent customer service to maintain professionalism and generate repeat business

Assisted administrative staff with support overflow work

Performed accounting duties, such as recording daily cash flow, preparing bank deposits, and generating financial statements

Compiled, copied, sorted, and filed records of office activities and business transactions WORK HISTORY

Administrative Support Lane Community College Eugene, OR 01/2016 to 07/2018 Office Clerk Premier Property Management Eugene, OR 01/2014 to 04/2016 Owner/Operator Fleur De Lis Patisserie/Café Cottage Grove, OR 04/2008 to 09/2013 Front Desk/Co-Supervisor Ocean View Vet. Clinic Monterey, CA 06/2002 to 12/2007

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