Work History
Office Coordinator
Raegan
Strain
Contact
Address
San Angelo, TX, 76901
Phone
******.******@******.***
Skills
Microsoft Office
Administrative support
Expense reporting
Scheduling
Multi-tasking skill
Payment processing
Cash Handling
Banner, Housing Director
Microsoft Teams-Contact
Tracing
Experienced Office and Administration Professional with 17 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Office Coordinator
Angelo State University, San Angelo, Texas
Tracked and recorded expenses and reconciled
accounts to maintain accurate, current and
compliant financial records.
Enhanced collaboration between team members by
preparing meeting materials and taking clear notes to distribute to team members.
Organized company meetings and scheduling for
our office.
Routed correspondence to facilitate timely
communication between team members, students
and vendors.
Interacted with students, parents and others
professionally by phone, email or in-person to
provide information and directed to desired staff
members.
Trained new employees in contact tracing
procedures; credit card reconciliation, etc.
Reported on daily office activities to help managers stay on top of dynamic conditions and make
proactive decisions.
Maintained office supplies inventory by checking
stock and ordering new supplies as needed and as
team members requested.
Supported HR by completing new hire paper work
for student workers, and making sure that students completed additional paperwork in a timely fashion. Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Organized/created manuals for team members for
2017-04 -
Current
Education
more efficiency.
Receptionist
Community Medical Associates, San Angelo, Texas
Directed incoming calls to internal personnel and
departments, routing to best-qualified department. Kept reception area clean and neat to give visitors positive first impression.
Collected, sorted, distributed and sent mail and
packages.
Answered multiple incoming calls daily to resolve
medical issues and schedule appointments.
Resolved customer problems and complaints by
talking with them first, and then allowing them to speak with a supervisor if it was unsolved.
Received and routed business correspondence to
correct departments and staff members.
Answered high-volume, multi-line telephone,
directing callers to appropriate company personnel. Welcomed all customers with friendly greeting,
answered general questions, gathered nature of visit and directed to specific offices.
2014-12 -
2021-04
Bachelor of Interdisciplinary Studies:
Psychology, Sociology, English
Angelo State University - San Angelo, TX
2018-08 -
2020-12