HIMANSHI SHARMA

Address :-

V.B Garden

Flat no :- G3, Block -4

West Pullikillam Road, Kakkanand

Chembumukku

Email :- adnfdb@r.postjobfree.com

Mob.no. :- 880*******

Career Plan :-

Seeking a position to utilize my Skills and abilities in the professional growth while being

resourceful, innovative.

Academic Qualification:-

12th passed (CBSE {commerce})

10th passed (CBSE)

Gradution in B.A. programming from Delhi

University

Professional Qualification :-

Done B2.2 in German Langauge from “Max

Mueller Bhavan” (Goethe) in Delhi.

Pursing C1 in German Language.

Basic Computer Knowledge.

Employment History :-

Worked since 2011 with Concentrix as Senior

Customer Executive for a German Process.

(Amazon.de) I left this Firma in 2017 March.

Key Skills :-

Written communication Skills in German

Language.

Problem analysis and Problem solving.

Customer Service Orientation.

Adapatability.

Team Work

Job Task and Responsibilities :-

Respond to the Email.

Handle Customer Inquiries by Email.

Research required Information using available

resources.

Manage and Resolves Customer complaints

with the positive Attitude.

Provide Customer with Product and Service

Information.

Identify and escalate priority issues.

Since 2017:-

I have worked with “KVCH” insititute as a

German Language Teacher.

I worked as a German Teacher with “Zuvs halls

of Ivy “ insititute.

I worked in Kerala(Aluva) as a German

language Teacher with the Language school

“De sales Academy” for 6 months. I left in

March 2019.

Teaching Key Skills :-

Teach German Langauge to the Students of A1,

A2 and B1 level to understand,speak,read and

write in German langauge.

Maintain a supportive learning environment.

Plan and development lessons.

Modify assignments and activities to meet the

Learning needs of individual students.

Personal Infomation :-

Father’s Name :- Himanshi sharma

Date of Birth :- 09.dec.1988

Sex:- Female

Marital Status :- Married

Languages :-English, Hindi and German

I hereby declare that given Information above is

true to the best of my knowledge.

Himanshi sharma

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