Ismar Pasalic

Date of birth: **.*.****

Nationality: USA

Phone number: +1-929-***-****

Email address: adnf9x@r.postjobfree.com

Detail oriented professional who works and

communicates well with others. Experience

working successfully with diverse populations. A

flexible worker with the ability to adapt to a

changing environment, work under pressure and

meet required deadlines. I have lead and direct all activities required to achieve all goals, including sales and sitting objectives, customer experience, payroll and operating expenses, human resource

management, loss prevention and

merchandise/portrait presentation while driving

both associate and customer engagement.

Profile

Work experience

03.2020 – PRESENT TALLINN, ESTONIA

Life Coach

Freelance

Conducted initial assessments.

Coordinated and ran workshops including

confidence building & personal development.

Offered referral to mental and physical health

workers.

Consulting clients, understanding their problems,

and trying to bring positive changes in their

personal and professional lives.

Preparing and getting questionnaire filled by

clients and evaluating their mental state and the

situation they are going through.

Helped clients in adjusting and modifying goals

for short-term and long-term.

10.2018 – 02.2020 APPLETON, UNITED STATES

Store manager

Macy’s Backstage

Analyze relevant data to probe and challenge the

status quo.

Coaching and development.

Follow-up inventory and ensure product

availability.

Generated repeat business through exceptional

customer service.

Work experience

Known for producing a high achieving work

environment and for streamlining efficiency.

Maintain store set up and daily operations through schedule optimization and delegation.

11.2017 – 10.2018

MINNEAPOLIS/FARGO, UNITED STATES

Production manager/ executive account

manager

Savers

Shared best practices for sales and customer

service with other team members to help improve

the store's efficiency.

Communicated with executive level management

to execute marketing and sales goals.

Recruited, hired, trained, supervised, scheduled

and motivated the staff.

Coaching and development.

Known for producing a high achieving work

environment and for streamlining efficiency.

Responsible for communications, operations, and

implementation of human resource policies.

Source new candidates, identify and retain key

players.

07.2008 – 11.2017

ROCHESTER/ST.PAUL/RED WING, UNITED STATES

Manager

Walmart

Assign rules and responsibilities to employees for operational effectiveness.

Coordinating staff appraisals, performance

reports, discipline and safety procedures.

Developed an in depth staff training manual to be

used to train new staff of store policies and

procedures.

HR responsibilities including recruitment, training and development of staff.

Provide excellent customer service, and obtain

feedback to help make changes in store operations

to provide and even better customer experience.

Confirm all project documentation is complete and

in compliance.

Delivery management, planning, ensuring quality.

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Work experience

Examined financial analysis and implemented best

practices to improve project efficiency and

revenue.

Assisted in maintaining inventory, placing and

expediting orders, and removing outdated drugs.

Actively checking out customers and handling

cash credit also basic store purchases.

Entered prescriptions into the dispenser system

and completing paperwork related to filling them

and receiving drug orders.

Performed maintenance and repairs on engines,

wiring, drive train, suspension etc.

Education

09.2003 – 06.2007

ROCHESTER, UNITED STATES OF AMERICA

High School High School Degree

John Marshall High School

08.2011 – 07.2015

WOODBURY, UNITED STATES OF AMERICA

Accounting and Finance Bachelor of

Science

Globe University

01.2020 – 04.2021 UNITED KINGDOM

Applied Psychology Master of Science

Coventry University

01.2021 – 04.2021 UNITED KINGDOM

Modern Applied Psychology Diploma

Achology

01.2021 – 04.2021 UNITED KINGDOM

Mental Health and Wellness Diploma

Achology

Skills

~ SOFT SKILLS

Problem Solving

Flexibility

Communication

Teamwork

Emotional Intelligence

~ HARD SKILLS

Mathematics

Administrative

Microsoft Office

Saas

Certificates

01.2021

Professional Life Coach

Transformation Academy

01.2021

Certified Life Coach

Headgear Labs

03.2021

Certified Life Coach

iNLP

04.2021

Alcohol and Drug Addictions

International Association of Therapists

04.2021

Counselling Children & Adolescents

International Association of Therapists

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