CURRICULUM VITAE

ZURENE YVETTE GANESH

Address:

** ********* *********** ******

Durbanville

7551

Contact Number:

082-***-****

It is my intention with this resume not just to secure suitable employment but to become part of a productive environment where I may contribute my maximum potential and prove to be an asset of true value. I value honesty and respect as one's most precious assets.

Personal Information:

Surname : Ganesh

First Names : Zurene Yvette

Date of Birth : 17 August 1968

ID Number : 680**********

Nationality : South African

Home Language : Afrikaans

Additional Language : English

Marital Status : Divorced

Children : One

Contact Number : 082-***-****

Driver’s License : Yes ( 08 )

Hobbies : Music

Educational Information

School Attended : Midlands Senior Secondary School Middelburg, Eastern Cape

Highest Grade Passed : Matric

Subjects : English Afrikaans

Mathematics Accountancy

Biology History

Year Completed : 1986

Technikon Attended : Peninisula Technikon

Course : Personnel Management

Subjects : Accountancy Communication

Business Economics Personnel Management

Employment History

Employers Name : Blingalicious

Position Held : Sales Assistant

Duties : Assisting customers in the shop. Handling cash register and end of day cash-up. Period : August 2019 to date.

Reason for Leaving : Looking for permanent position. Employers Name : Performance Enhancement & Rewards Position Held : Helpdesk Agent / Assessor / Moderator Duties : Provide telephonic assistance to clients. Book site visits. Adhere to Call Scripts. Provide locational assistance to customers. Liaise with companies regarding the upgrading of their systems. Keep all administration up to date. Capture report data received from various projects. Assess that the data was correctly captured against the required criteria. Moderate the assessed reports. Period : 1 October 2012 – 12 June 2015

Reason for Leaving : Looking after elderly parent

Employers Name : Media 24

Position Held : Customer Care Consultant

Duties : Provide telephonic customer service. Advise customers on the best possible way to actively manage their billing account. Promote value added products and services to clients. Adhere to Standard Operating Procedures. Resolve Customer complaints. Ensure the customer is always satisfied at the end of a call. Completing each call log to ensure the history of the account can be accurately tracked. Deal with callers in a sympathetic manner and ensure that all callers are helped and receive the appropriate assistance required. Handle the call within all allocated time frames to ensure service levels are maintained at all times. Attend training to keep up to date with new policies and procedures of the company and to improve on skills needed to fulfill the job competently.

Period : January 2011 – 30 September 2012

Contact Person : Brent Plaaitjies (084-***-****)

Reason for Leaving : Better Career Prospect

Employers Name : Foxies Clothing Boutique

Position Held : Shop Supervisor

Duties : Responsible for all aspects of stock handling; Dealing with sales and admissions; Reconciling cash receipts on a daily basis; Monitoring the stock budget and ensuring that purchases are contained within the purchasing budget; Ensuring standards of quality; customer service and health and safety are met; Responding to customer complaints and comments; Respond to general enquiries about the Centre and local history; where necessary; Organising special promotions and displays. Period : July 2007 – October 2007

Reason for Leaving : New Ownership

Contact Person : Mr Mansoor ( 072-***-**** )

Employers Name : Premium Meats

Position Held : Shop Supervisor

Duties : Greet customers and provide assistance; Maintain cleanliness and order in the store; Maintain stock, supplies and inventories; Order supplies; Check received stock against invoices; Mark prices on stock; Restock shelves; Record prices in the log book; Receive cash and provide correct change; Operate the cash register; Balance cash receipts; Make deposits; Maintain a manual general ledger; Print and record receipts. Period : December 2005 – June 2007

Reason for Leaving : Business Insolvent

Contact Person : Mr Alli ( 072-***-**** )

Employers Name : New Germany Tyre & Exhaust

Position Held : Receptionist

Duties : General Admin, Filing, Procurement, Handling the switchboard, Taking messages and forwarding to the relevant person in question, welcoming all visitors and providing refreshments. Develop Petty Cash and Fuel Schedules. Ordering consumables. Capture invoices received. Reconcile statements. Source quotes from different suppliers. Capturing Payment Requisitions and converting them into Purchase Orders to send out to suppliers to issue material. Period : January 2003 – October 2005

Reason for Leaving : Better Prospects

Contact Person : Mr Lataal ( 031******* )

Employers Name : Endumeni Municipality Dundee

Position Held : Senior Clerk

Duties : Administer work flow of clerks & cashiers; Updating customer master records; Reconciling bank a/c, main control a/c's & registers; Assist Treasurer & Deputy Treasurer; Control & finalize consumer accounts.

Period : May 1995 – December 2001

Reason for Leaving : Relocated to Pinetown (Durban) Contact Person : Mr C Retief ( 034-***-**** )

Employers Name : Glencoe Municipality

Position Held : Data Capturer

Duties : Data capturing & preparation of water & electricity a/c's; General enquiries; Preparation of journal entries for over and under estimated meter readings; Changing of new meters & meter readings records and ensuring that number of dials are correct; Relief cashiers & switchboard.

Period : November 1994 – April 1995

Reason for Leaving : Promoted to Senior Clerk

Contact Person : Mr C Retief ( 034-***-**** )

Employers Name : LTA Comiat Homes

Position Held : Creditors Clerk

Duties : Ensure that all invoices, credit notes are processed; Matching invoices to delivery notes; Reconcile creditors control a/c; Reconcile to creditors statement and DA payment.

Period : August 1989 – October 1990

Reason for Leaving : Confinement

Contact Person : Mr J le Roux

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