Customer Service

CAREER OBJECTIVE

EXPERIENCE

EDUCATION

Comfort Jato

**** *********** *****

Capitol Heights, MD, 20743

240-***-****

adney6@r.postjobfree.com

Currently, an undergraduate student majoring in Information Science at The University of Maryland College Park. Highly organized, dependable, responsible, detail-oriented, and a technology-savvy student with a strong work ethic.

Amazon

Amazon Prime Now Shopper

Riverdale Park, MD

Nov 2020 - Present

Using an Amazon-provided device, I select items, message customers if replacement items are needed, and pack the groceries for delivery.

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Center For Technology Access & Training

Technology Specialist/Web Specialist

Largo, MD

Jan 2020 - Present

Serves as a Seniors' First trainer, providing computer literacy training to senior citizens. Develop and manage websites using Content Management Systems.

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Longhorn Steakhouse

Server

Largo, MD

May 2018 - Aug 2020

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

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• Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

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Dimensions Health- Prince George's Hospital

Help Desk Intern

MD

Jun 2015 - Aug 2017

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

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• Refer major hardware or software problems or defective products to vendors or technicians for service. UNIVERSITY OF MARYLAND College Park, MD

Bachelor of Science (B.S.) Computer Engineering Candidate (Expected graduation May 2023)

• Relevant Coursework: Computer Science I, Chemistry, Physics, Army ROTC PRINCE GEORGE'S COMMUNITY COLLEGE Largo, MD

Associate in Arts (A.A.) General Studies (Dec 2019) Relevant Coursework: Programming Logic and Design, Intro to Database Mgmt. Sys, Programming in Java, System Analysis/Project Mgmt., Programming in C++

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• Awards & Honors: PGCC Promise Scholar ( Full Scholarship) Extracurricular Activities: Member of Women of Wisdom organization, The National Society of Leadership and Success

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1017 Cypresstree Drive Capitol Heights, MD, 20743 240-***-**** adney6@r.postjobfree.com ADDITIONAL SKILLS

CERTIFICATIONS

• HTML

• Web Design (Content Management System)

• Java

• C++

• CIW Advanced HTML5/CSS3 Specialist

• CompTIA A+ Certification

1017 Cypresstree Drive Capitol Heights, MD, 20743 240-***-**** adney6@r.postjobfree.com

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