Team Trainer Relations Specialist

Hൺඋඈඅൽ Aඇൽൾඋඌඈඇ

**** ****** ****** **** 252-***-**** ***********@***.***

Innovative, experienced, and successful executive of both operations management and marketing in high volume, fast paced, multi unit restaurant and business operations for nearly 20 years. Team Trainer/Developer

Motivator/Self-motivated

Coach

Results-oriented

Guest relations specialist

Employee relations specialist

Urgent with a purpose

Sales/Traffic builder

Cost reducer(Food/LaborSupplies)

Leader

Great communication skills

Firm, Fair, Consistent

Profit and Loss coach

Retention specialist

Manager, 12/2017 to 05/2019

Cracker Barrel – Roanoke Rapids, NC

Owner/Operator, 02/2016 to 02/2018

Big Harolds Diner – Wilson, NC

Area Vice President, 12/1999 to 08/2015

Waffle House – Norcross, GA

Bachelor of Applied Science: Social Sciences, 1989 Gardner-Webb University - Boiling Springs, NC

Accomplishments during my years of managements:

Had direct reports of 30 unit managers, 9 District managers, 4Division managers, 3 Maintenance technicians, 3 Human resource specialists, and 1 Franchisee liaison Developed 15 new hires who became multi unit managers Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

Eൽඎർൺඍ ඈඇ

Cඈඋൾ Aർർඈආඉඅ ඌ ආൾඇඍඌ

14 years of consecutive multi unit management and positive profits that included Sales increased and Hitting Food/Labor/Supply goals

Maintained a manager retention percentage of more than 90%, as well as a full bench of trainees Maintained a profitability percentage of more than 85 for 12 consecutive years Built/Opened 16 Restaurants during my career

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