Operations Management/Consultant

Job Targets

OPERATIONS MANAGER

Results oriented professional with 30+ years of management experience and proven knowledge of customer relations, conflict resolution, hiring, training and excellent data analytical skills. Aiming to leverage my skills to successfully fill the Specific

Management role at your company.

Comfortable with various types of documents/reports such as AR, AP, PR, spreadsheets, logs, and manuals. Able to quickly grasp the big picture with respect to concepts, projects, ideals, programs and expected quality outcomes. Having worked in a leadership capacity most of my adult life, my strength lies in the ability to gain compliance from my team and harness a collective effort to bring about positive outcomes in a timely manner. I will help grow your business.

Built on a strong technical background, am able to quickly get up-to-speed on most computer systems within minutes. I am committed to excellence in all of my work. I choose to be proactive; anticipating what happens next to remain ahead of the curve. Please follow this link for a brief introductory video -> https://youtu.be/8uivg8FU4i4

Key Performance Strengths

-Professional appearance and able to successfully convey ideas and concepts to others

-Proven ability to provide excellent customer service; even in difficult situations

-Well versed in the use of all Microsoft products for data management, documentation and presentations

-Strong technical skills with a background in software development requiring strict attention to detail

-Education; Doctorate degree, Registered Vascular Technologist

-Experience; 25+ years in medical practice management

Career Highlights

Two Men and a Truck – Eustis, Florida

Operations Manager – 2020-2021

Solely developed satellite office in Eustis, Florida, from scratch; starting at -0- revenue and -0- staff to over $100k in monthly revenue from 15 newly trained and responsible crew within the first 5 months of service. Duties include but not limited to hiring, training, daily dispatch, office development, inventory, truck maintenance, dispute resolution, corrective actions, monthly staff safety meetings, corporate compliance reports, planning and scheduling.

eZ Systems, LLC – Tampa, Florida

Director of Marketing and Development – 2017-2020

As eZ Systems, LLC was a startup company without any market presence; I was solely responsible for development, marketing and sales. Directed and introduced our key product, OfficeSweeet as a unique SaaS (Software as a Service) system for enterprise business management. Company was recently acquired.

Empower Technologies, Inc. – Sarasota, Florida

CEO/Developer – 2005-2017

From startup to world presence, SonoSoft, an Electronic Medical Record system became a leader in cardiovascular reporting in seven countries around the world under my direct supervision. The system was developed to enhance the physician’s ability to organize and maintain patient records without dictation. As a Certified EMR, our success hinged on adhering to the strictest of governmental specifications and standards. The business was ultimately acquired in 2017.

Vascular Lab Directorship – 2000 - 2015

-Achieved IAC Vascular Lab Accreditation for three independent labs

-Supervised and trained registered lab technologists for optimal performance

-Responsible for systematically improving the diagnostic standards within each clinic

-Assisted in over 7500 sterile clinical procedures

Practice Management Consultant – 1994 - 2000

-Consultant to private practitioners

-Achieved 300% increase in monthly revenue in less than 10 weeks

-Consistently reduced overhead up to 67% for increased profitability

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