Office Aide Administrative Secretary

MELISSA PIERRE

Email: ***************@*****.***

Tele: +1 (868) 460- 1238

Objective:

To acquire a position whereby my previous experience, qualifications and skills will enhance both the productivity and interpersonal interactions for the employers, customers, colleagues, and myself alike and gain real world experiences that will aid my future studies.

Experience:

o August 2019 – February 2021: Krat Investment Limited (Subsidiary of Guardian Life of The Caribbean)-

ASSISTANT TO THE MANAGING DIRECTOR

Duties & Responsibilities

• Manage the affairs new clients- Completion of applications and following up with various processes required for settlement.

• Oversee and develop clientele through networking activities to generate a list of prospective clients

• Preparation of introductory letters/emails to possible prospects using general outlines provided.

• Preparation of recommendation letters using general outlines provided

• Preparation of tokens birthday/anniversary cards for existing clients

• Management of payment records of clients.

• Managing Director’s payment records to ensure that are payments are up to date

• Management toe scheduling of appointments on behalf of the Managing Director

• Management and moderation of meetings between the Managing Director and Clients

• Manage communications and appoint schedules between the Managing Director and Middle Managers within Krat Investments

• Communicate effectively in writing, orally and with others to convey and understand information in a consistent and clear manner

• Ensuring the maintenance of privacy for confidential details, records, correspondences and/or files pertaining to the organization and/or clients re. Financial, health, business, familial and personal details.

• Exercise independent judgment and initiative to carry out job functions with or without direct supervision or instructions

• Full management of all administrative duties as required for daily operation

• Execute all tasks with a high level of accuracy and paying critical attention to details

• Perform other duties as assigned, as reasonably related to classification for example- lending aid to the Sales Support department o January 2018 – August – 2019 Aerie International (Subsidiary of Guardian Life of The Caribbean)

ADMINISTRATIVE ASSISTANT TO THE UNIT MANAGER

Duties & Responsibilities

• Completed all administrative duties including- effective client database management and appointment scheduling

• Managed the maintenance of confidential filing systems for all correspondence & clients specific to financial and personal affairs

• Drafted letters for internal and external communication

• Prepared presentations for new client meetings

• Prepared presentations and learning-material packages for new agent recruits

• Managed and Procured Agents’ weekly and monthly reports.

• Prepared New Recruit Files for Selection Panel.

• Oversaw the introduction and training of new agents to company software and systems e.g. Agent Portal and Sales Pal.

• Performed other secretarial services as required such as follow up telephone calls, courtesy tokens at Christmas, email communications

• Manages Payment Lapse listing.

o December 2012 - December 2017 Ministry of Works and Infrastructure Environmental, Health and Safety Unit

ASSISTANT ADMINISTRATIVE SECRETARY

Duties & Responsibilities

• Supervised the staff of the Office Aide.

• Performed routine secretarial services to the Director including setting up meetings and maintaining daily schedules

• Established and maintained confidential filing systems for all correspondence.

• Drafted and Completed letters and memoranda as required.

• Complete internal and external correspondences and reports.

• Prepared agenda and records minutes and meetings regarding the environmental functions and activities of the unit.

• Performs other secretarial services as required.

• Aided in organizing office functions such as retirement luncheons and Christmas dinners.

o April 2006 - 2009 Let’s Talk Phones Ltd Digicel Cuerepe, Port-of Spain and Movie-Towne

HEAD SUPERVISOR

Primary Function

Direct all of the functions related to customer service, data entry and all other function in store.

Duties & Responsibilities

• Drove productivity through performance management and processes.

• Managed the processing of receiving goods and ordering.

• Completed weekly report to email to head office.

• Provided ongoing support to managing director.

• Ensured all procedures; staff on a daily basis carries out policies.

• Ensured staff and store are up to standard to the public o 2003- 2005 Marketing and Distribution Macoya

SALES/ MERCHANDISER

Duties & Responsibilities

• Displayed and merchandise the product

• Generated awareness and enthusiasm with employees prior to the launch of promotions

• Introduced the promotion, gain agreement and support from the store managers

• Secured preferred product placement, re-merchandise, place signage EDUCATION:

Secondary Education-

1995-1998 - Belmont Junior Secondary

1998 & 2000- Mucurapo Senior Comprehensive

2005 – 2007- Zenith Educational Institute

CSEC PASSES:

o English Language – Grade 1

o Principle of Business –Grade 2

o Mathematics – Grade 3

o Office Procedures - Grade 2

Tertiary Education

o Delta Soft Computer Training

Computer Literacy 2003

(Microsoft Word, Excel, Using Windows, Internet and Email) o School Of Practical Accounting

Certificate of completion in Practical Accounting 2012 o Institute of Training and Development

Certified Executive Assistant 2012

o London Chamber of Commerce & Industry

Executive Secretary Diploma

• Practical ICT Skills ( merit awarded)

• English for Business ( merit awarded)

• Meetings

• Legal Environment

• Principles & Practices of Management

o Anglia Ruskin University MBA in Leadership, Entrepenuership and Innovation

o Via School of Accounting and Management Caribbean

• Currently pursuing MBA in Leadership, Entrepenuership and Innovation, expected date of completion

Contact this candidate