Anne Paulina J.

Plot No.**, Door No. */***, Ave Maria, S2, Second Floor, Sabari Salai, Madipakkam, Chennai - 600091.

Mobile: 988-***-****.

Summary:

Working with Amly Travels & Tours as Office Assistant.

Solid understanding of business Needs and Requirements.

Excellent Analytical Skills and Strong Customer Focus.

Working experience in Excel Sheets.

Quick Learner.

Academic Profile:

B.A. Sociology – Stella Maris College.

Diploma in Travel Agency Management and Airlines.

Diploma in Secretarial Practice.

Current Experience Summary:

Working with Amly Travels & Tours – Periamet, as Office Assistant, since March 2017 – till day.

Day to Day Booking of Train, Bus & Flight Tickets.

Assisting in Day to Day Package Tour Bookings.

Taking care of Pending Collections.

Bank Operations and Other Administration Works.

Pervious Professional Experience Summary:

Worked with HDFC Bank – Credit Card Division as a Correspondence Back End Operation Staff, since August 2007 –November 2010.

Day to Day Operations:

Reading Customer Queries and corresponding back with relevant solution.

Forwarding to the relevant departments for actioning.

Preparing Daily Team MIS Report.

Work Profile:

Reading Customers Letters and forwarding to relevant department for actioning.

Checking and Matching the Signature of the customers with the records.

Computer Skills:

Banking Packages Customer Base Cards Interface. (GUI) Finware Applications.

DMS Application. Vision Plus Applications.

Computer training for Secretarial Personnel at NIIT Chennai.

Past Working Experience

Centurion Bank of Punjab Limited.,

Worked as Front Office Executive from Jan 2002 – March 2005.

Private Banking Sector.

LOBO Management Consultants Pvt Ltd.,

Worked as Client Coordinator from Feb 2001 – Nov 2001.

International Placement Consultancy.

Moonstar Automation Pvt Ltd.,

Worked as Customer Support Executive from Jan1999 – Jan 2001.

Computer Peripherals Company.

Larsen & Turbo Ltd.,

Worked as Administrative Executive from April 1998 – Dec 1998.

Handled the EBAX Board.

Extra-Curricular Activities:

Active participant in college NSS

Represented on behalf of the college as placard bearer for Pakistan Team in SAF Games held at Nehru Stadium.

Hobbies:

Listening to Music

Reading Novels

Craft and Needlework

Personal Information:

Husband’s Name : A .Johnson

Date of Birth : 07th March 1977

Nationality : Indian

Language Known : Tamil & English

I hereby declare that the above given information details are true to my belief.

Anne Paulina .J

Place : Chennai

Date :

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