VICTOR D’SOUZA

Po: ***, Falaj-Al Ouhi, industrial Area Sultanate of Oman

Contact: 009**-********

Email: adndrr@r.postjobfree.com

Summary

Dynamic and motivated Sales and Administrator professional with a proven record of generating and building relationships, managing projects from concept to completion, Skilled in building cross-functional teams and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently and developing opportunities that further establish organizational goals.

Highlights

Administrative Support

Correspondence Preparation

MS-Office Proficient

Meeting Support

File Management

Resourceful

Team Work

Negotiation

Decision Making

Outbound Marketing

Experience

Sales and Administrator

Mazyoona Golden Gulf: Oct 2019 to 2021(Present)

Maintained company records, database and spreadsheets in Adherence to company protocol.

Perform Basic administrative duties like schedule meeting, assist with travel arrangements, assist with expense report preparation.

Scheduled and ensured the preparation of company meeting and group events.

Answered and Directed incoming phone calls while providing basic information

Managed the Ordering and inventory of office supplies

Provide administrative support to the management staff

Technical Support senior associate

Core logic: Apr 2008 to Feb 2011

Support customers with basic technical support for current and past software release.

Assisted clients with general support for hardware, peripherals network connection and external software

Escalated help desk tickets to level2 in the most crucial circumstances

Successfully prepared reports, Letters, spreadsheets

Technical Support

Hinduja Global Solutions: Feb 2011 to 2013

Coordinated with level1 technical support specialists to take over calls outside their level of support

Ability to follow –through and react quickly to situations

On boarded and trained all incoming junior tech support specialists

Providing support to end users on a variety of issues. Identifying, researching, and resolving the technical problems

Self Employed: Feb 2014 to 2018

Academic Qualifications

B’com Graduate From Periyar University

ITI Computer Science : Computer Operator and Programming Assistant

P.U.C Art’s

Languages

English

Hindi

Kannada

Konkani

Tamil

Malayalam

Tulu

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