Referral Coordinator Office Assistant

FRANCELINE PIERRE

Certified Medical Office Assistant/Referral coordinator

**** * **** ****** *** 24. Greenville,NC 27858 754-***-**** adndqm@r.postjobfree.com

OBJECTIVE

A courteous, pleasant and effective individual seeking a rewarding position as a Medical Office Assistant. Offering relevant education and strong knowledge of customer care, clerical, environmental and organizational tasks to maximize the efficiency of the facility.

SKILLS PROFILE

Over 12 years of excellent communication skills with a focus on customer service

In-depth knowledge of general office functions including typing, filing and reception

Experience with Microsoft Office: Word, Power Point, Excel, Internet, and Email

A patient listener who fully focuses on speakers and understands a variety of accents

Organized and detail-oriented, knack of understanding procedures and logistics

Strong skills in time management, prioritizing task, and meeting deadlines

Very accurate and rapid keyboarder

Fluent in English and Creole

Vidant MegaPlex Vaccine Clinic-Greenville NC

Registration ( Temporary contract)

February 2021 to April 2021

●Verified names and date of birth

●Verified Patients address

●Checked in patients

Medical Front Office/ Referral Coordinator

South palm beach health group - Boca Raton, FL

January 2019 to October 2020

●Answered Incoming phone calls

●Checked out Patients

●Medical records

●Scheduled appointments

●Retrieved medical records

●Scanned documents

●Send faxes

●Scheduled appointments with specialist

●Referral authorizations

●ECW EMR system

Medical Office Assistant/ Referral Coordinator

Plantation primary care Inc

Plantation Fl 07/2014-09/2018

- Verified insurances - Answered incoming calls - Checked patients in and out - Scheduled appointments - Send and received faxed - Filed and pulled charts - Prepared charts for the next business day - Scanned documents - Referral Authorizations - EClinicalWorks - DME Ordered

Exit Booth Agent, Alamo Rent a Car 01/1/2006-7/5/2014 Ft. Lauderdale, FL

Prepare all rental documents accurately and completely.

Verified car information and VIN number for security and car control.

Provided additional service to Quicksilver members by offering our refueling option.

Maintained the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

Ensured that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

Provided all customers with undivided attention while assisting them at the exit booth.

Assisted customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

Performed other customer service related duties; to ensure our service levels meets the needs of the customer.

Cashier/Customer Service, Winn-Dixie 06/1/2005-01/1/2006 Oakland Park, FL

Greeted customers while entering to the premise

Established or identified price of goods using electronic or other cash register

Received and processed payments by cash, check, credit card and automatic debit

Wrapped and placed purchased goods in bags

Provided information to customers and guests

Receptionist, BL Construction Co. 04/1/2002-07/1/2003 Nassau, Bahamas

Welcomed visitors, determine nature of business, and direct visitors to suitable employee

Answered incoming telephone calls; filed, faxed, and scanned

Received, sorted, and routed mail Monitored visitor access and issues passes

Ordered, received, and maintained office supplies

EDUCATION February 2014, Career Tech, Lauderdale Lakes, FL

Certified Medical Office Assistant

Medical Terminology Introduction to Medical Assisting

Medical Law and Ethic Medical Office Procedures w/ Software Applications

Office Accounting Essentials of Anatomy & Physiology for Medical Office

Healthcare Coding Insurance Claims

Interpersonal Professional Communication

Medisoft

2001, Bahamas Technical and Vocational Institute, Nassau, Bahamas Office Systems & Administration 1 Certificate

REFERENCE Available upon request

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