WORK EXPERIENCE
OPERATIONS MANAGER
LAROUXNELLE LOGISTICS & CONSULTING - 15 Aug 2019 to Current I managed the operations work for a Freight Forwarding company. My benefit to the company was new business, my knowledge and experience in the industry as well as responsibility, enthusiasm, a positive attitude, reliability & flexibility.
• Liaising with International & National Clients
• Ensuring client’s service requests are exceeded
• Manage & execute exhibitions from inception to conclusion
• Coordinate schedules & deliveries of suppliers
• Controlling flow of documentation & Communication, as well as keeping Schedules updated
• Manage the quality standards of cargo
• Fostering & Nurturing exiting client relationships
• Promoting business services to secure new clients
• Follow-up on payment cycle of clients
• Manage operations team
MANAGE TEAM DELIVERABLES
• Manage team’s communication
• Manage on-site Operations team
• Managing the build-up/breakdown formalities
• Ensure effective administration
IMPORT/EXPORT CONTROLLER
MACDONALDS TRANSPORT - Oct 2018 to 14 Aug 2019
My role includes large-scale operations and project management for a variety of projects & general import/export shipments.
OPERATIONS MANAGER
EXHIBITION FREIGHTING GSM - Nov 2012 & Mar 2018
I managed the operations work for a Freight Forwarding company. My benefit to the company was new business, my knowledge and experience in the industry as well as responsibility, enthusiasm, a positive attitude, reliability & flexibility.
• Liaising with International & National Clients
• Ensuring client’s service requests are exceeded
• Manage & execute exhibitions from inception to conclusion
• Coordinate schedules & deliveries of suppliers
• Controlling flow of documentation & Communication, as well as keeping
+27 (0-83-414-****
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PROFILE
Willing to go the extra mile
Work Independently without
supervision
High Initiative
Approachable and get along
with all types of personalities
Highly Organised
Service Orientated
co
OPERATIONS MANAGER
CHANTAL O’SHEA
BD CREATIVE
Schedules updated
• Manage the quality standards of cargo
• Fostering & Nurturing exiting client relationships
• Promoting business services to secure new clients
• Follow-up on payment cycle of clients
• Manage operations team
MANAGE TEAM DELIVERABLES
• Manage team’s communication
• Manage on-site Operations team
• Managing the build-up/breakdown formalities
• Ensure effective administration
PROJECT MANAGER
MICOR/AGILITY/KREW TRANSLINK - May 2003 to Oct 2012 Independently managed project execution & individuals
• Marketing the company to prospective Exhibitors / Organisers
• Daily running of the operations, Freight Forwarding, including administration & accounts functions
• Book Keeping
• Petty Cash & Cash Book Controller
• Office Admin Manager
• Managing export shipments for the DTI Exhibitors RECEPTIONIST & OPERATIONS MANAGER
ROGERS WORLWIDE - Mar 1997 to Apr 2003
I started as a receptionist and worked my way up to manage operations manager
• Manage Office Admin
• Manage Operations
PROPERTY MANAGEMENT
CAPE TOWN - Dec 1995 to Current
• Attend to properties/owner’s needs while they travel
• Management crisis
• Management house staff
PART-TIME SALES ASSISTANT
EDGARS - Dec 1995 to Dec 1997
After Matric I worked part-time as a sales assistant
• Customer Service & Satisfaction
EDUCATION
MATRIC
SETTLERS HIGH SCHOOL - Jan 1991 to Dec 1995
English, Afrikaans, Typing, Geography, Biology, Accountancy SKILLS
MANAGEMENT
KNOWLEDGE
EXPERIENCE
OPERATIONS & ON-SITE SKILLS
LOGISTICS MANAGEMENT
OFFICE ADMIN MANAGEMENT
LOYALTY & DEDICATION
STAFF MANAGEMENT
REFERENCES
Mike Weeks
Micor/Agility/Krew Translink
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Jacqui Nel
Exhibition Freighting GSM
*********@**-***.**.**
Theresa Massaglia
Property Management
Fiona Kinnear
Property Management
Leon Roux
Larouxnelle
****@***********.**.**