Krishtian Ervin
Birmingham, Alabama 35216
********@***.***
Business and Information Systems Courses Completed
Introduction to Business Programming
Introduction to Database Management
Business Data Communications
Systems Analysis and Design
Project Management
Introduction to Information Security
IS Security Plan Management
EDUCATION
University of Alabama at Birmingham
Birmingham, AL
Bachelor of Science Degree in Information Systems
GPA 2.72
Spring 2021
EMPLOYMENT EX P E R 1 E N C E
Wash and Go Laundry LLC Birmingham, AL
Customer Service Representative, (June 2016 - Present)
Train new employees on company policies and procedures
Replenish supplies and materials throughout the laundry mat stores
Pick up and deliver products to local customers
Oversee the cleanliness of some locations
Anew Kinda Clean Birmingham, AL
House Cleaning Supervisor, (January 2015 - May 2016)
Customized residential homes on cleanliness and proper care
Supervised women in the process of cleaning the homes
Monitored and maintained customers satisfaction to ensure expectations were met
O’Reilly Auto Parts Birmingham, AL
Customer Service Associate, (June 2013 July 2014)
Overseen delivery drivers to ensure customers were brought the parts they order
Took orders for parts and ordered parts while exercising communication skills over the phone
VOLUNTEER EXPERIENCE
Humane Society of Elmore County
Duties include, but not limited to cleaning kennels out and supply animals with food and water