Chimika Corneille
Delray Beach, FL *****
**********@*****.***
My duties ensure that all customers or clients receive excellent service through direct salesmanship in a prompt yet courteous manner. I take the actions of assisting those in needs of answers, concerns and or purchases.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Claims Representative
NSD Inc. - Delray Beach, FL
May 2018 to April 2020
Provides claims service to members/customers regarding the initial contact on all claims service events. Documents the loss, addresses immediate questions regarding the claims process and assigns the loss to the appropriate diary. Applies knowledge of coverage to initiate and/or conclude claims as appropriate. Transfer callers to correct department if need be and provide general information to Customers regarding there policy
Telemarketer
AGC - Boynton Beach, FL
January 2018 to May 2018
At ACG I would call out to businesses in attempt to get them to switch over to our company for a chance to receive better service from our bundles of internet/television or at least save money.
• Cold Calling
Sales Consultant
Office Depot OfficeMax - Delray Beach, FL
February 2015 to December 2017
• Copy & Print Specialist
• Customer Service
• Flyers/Invitation
• Fax
• Network scanning
• Taking in appointments for large orders
Education
Marketing
Atlantic Tech College - Coral Springs, FL
September 2016 to December 2016
Diploma
Atlantic Community High School
August 2012 to May 2016
Skills
• Data Entry
• Typing
• Data-Entry
• Excel
• Word
• Customer Service
• Scheduling
• Microsoft Office
• claims
• Customer Service Skills
• Insurance Verification
• Billing
• Medical Records
• Collections
• Computer Literacy (4 years)
• Scheduling (2 years)
• Excel (3 years)
• Cold Calling
• Telemarketing
• Negotiation
• Account Management
• Communication Skills
• Dispatch (2 years)
Assessments
Customer Focus & Orientation — Familiar
September 2020
Responding to customer situations with sensitivity Full results: Familiar
Work Style: Reliability — Proficient
July 2019
Tendency to be dependable and come to work
Full results: Proficient
Customer Service — Proficient
January 2020
Identifying and resolving common customer issues
Full results: Proficient
Verbal Communication — Proficient
October 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• 2018 Top Grossing Sales Person
• #1 Producing Agent Award (
• 5x Employee of the month winner
• Perfect attendance on the work floor