*** ***** ******

Akron, OH *****

330-***-****

adnct1@r.postjobfree.com

EDUCATION

Kent State University Graduated: May 2013

Bachelor of Arts in Sociology GPA: 3.565 Dean's List or President's List every semester

transcript and diploma available upon request

St. Vincent - St. Mary High School Graduated: May 2009

with awards in Mu Alpha Theta (National Mathematics Honor Society), National Honor Society, and the International Thespian Society

EMPLOYMENT

ASCENT GLOBAL New Client Administrator July 2018 - present

LOGISTICS temporarily laid off due to COVID-19

Hudson, OH *promoted from Lead Generation position

On boarding new customers of domestic freight management; handling all implementation of CRM; supporting sales staff in administrative tasks; planning and executing company-sponsored events; troubleshooting for online transportation management system; creating and delivering marketing content to our association partners; assisting customers with billing questions; providing carriers with payment status; generating internal and customer-facing reports; serving as interim receptionist

ASCENT GLOBAL Lead Generation Specialist April 2017 - July 2018

LOGISTICS

Hudson, OH

Prospected logistics sales leads; generated prospects and new customers for inside and outside sales; qualified existing prospects and dormant customers; researched current customers for patterns and consistent verticals; drove awareness of the Ascent Global Logistics brand; trained on new customer set up and freight pay

AVEDA Aveda Advisor June 2016 - April 2017

Experience Center

Fairlawn, OH

Connected with each guest, discovered his or her needs, provided solutions, and confirmed the experience, adhering to the Aveda service cycle; store key holder; managed inventory counts and requests; abided by the Aveda mission; received and processed shipment; followed up with customers to build and maintain relationships and encourage loyalty; performed rituals of renewal; and educated customers on the Aveda knowledge of the whole, product use, and practice

Ulta Beauty Merchandise and Service Coordinator July 2015 - March 2016

State College, PA *relocated from Ohio to Pennsylvania

*received $2.00 pay increase

*brought in for full inventory counts of Store 190

North Hills, Pittsburgh, PA

Executed weekly cycle counts, audited out of stock inventory, handled damages and known theft, returned merchandise to vendors, received and processed shipment, managed guest experience, promoted company sales and growth, opening and closing key holder, supervised cashiers, and organized backroom

Ulta Beauty Merchandise and Service Coordinator June 2014 - July 2015

Macedonia, OH *promoted from Stow location

*set lead - opening of Store 1004 Macedonia

*set lead - mass cosmetics reset at Store 441 Fairlawn

*brought in for full inventory counts of Store 565 Stow

Executed weekly cycle counts, audited out of stock inventory, handled damages and known theft, returned merchandise to vendors, received and processed shipment, managed guest experience, promoted company sales and growth, opening and closing key holder, supervised cashiers, and organized backroom

Ulta Beauty

Stow, OH Lead Cashier/Beauty Advisor/Task August 2012 - June 2014

*assisted opening of Store 565

Provided excellent guest service; greeted, engaged, and thanked each guest; answered questions about products and services; remained up-to-date on promotions and product knowledge; flexed merchandise and stocked shelves; handled sales, returns, and exchanges; and maintained cash wrap cleanliness

COMPLETED COURSEWORK

Sociology

Sociological Theories

Sociology of Families

Interpersonal Relationships and Families

Minorities in America

Deviant Behavior

Sociology of Religion

Gerontology

Inequalities in Society

Social Problems

Conflict Management

Research Methods

Data Analysis

Psychology

Justice Studies

MERCHANDISING SKILLS

Planograms/Resets

Ad sets

Cycle Counts

Audits

Handling damages

Inventory

Receiving and processing shipments

CAREER SKILLS

Strong communication skills (written and verbal)

Works well with people and animals

Good decision-making skills (works well with logic and math)

Self-motivated, attentive, and hard-working

Productive, good multi-tasker

Adept with POS and Microsoft Office programs (Word, PowerPoint, Excel, Outlook)

Conversational French speaker

Contact this candidate