Operations Supervisor Emergency Management

Personal Statement

An Educated, Enthusiastic Operations supervisor who has 20 Plus years of Management experience with a long track record, performs and delegates all multiple duties in a respectful and professional manner, well organized, process driven, and has the ability to develop efficient logistics procedures, In my long career I had an extensive exposure to first tier and logistics, Materials Management, Manufacturing, Quality Assurance, Quality Control, Supply Chain Management and Information technology. As a proven leader I could quickly establish clear expectations from junior staff, I do this by demonstrating high standards of work practices and having a safety conscious attitude. I always encourage colleagues to work cross functionally and not stop at the boundaries of their job description

Key Skills

Area of Expertise

Highly experienced in managing logistics activities

Extensive knowledge of supply chain management,

Sound knowledge of basic administration operations, Making Decisions quickly

Familiarity with warehousing and distribution concept

Ability to provide excellent communication internally and externally

Using Root Cause analysis to identify problems. Performance Monitoring

Ability to form, train and develop a logistics team. Transparent on decision making

Personal Skills

Always operating to the highest productivity and competitive standards.

Ability to meet deadlines, Clear Visibility on Floor, Problem solving

Strategic thinker and practical executor. Take charge when the problem raises

Can communicate with people at all levels. Maintaining Consistency

Tactful and diplomatic then dealing with tense situations.

Bringing fresh ideas into a business

Academic Qualifications

LEAN Six Sigma (Black Belt)

Certified Supply Chain Management

Doing PLOG, Logistics, Toronto, Ontario, Canada

Project Management Professional, SAIT, Calgary, AB

Technology Infrastructure Project Management, SAIT, Calgary, AB

Master’s In administration

Bachelor’s in psychology

Professional & Safety

ST John Ambulance Level ACPR, Basic Emergency Management,

Basic Exercise Design for Safety,

Incident Command System, Canadian Centre of Occupational Health and Safety, WHIMS

Career History

DHL Canada (Matrix Logistics Services Ltd), Calgary, AB June 2015 – May 2021

Position: Operations Supervisor

Managing Departments (SSI RX LW – 40/45/50, Receiving, Shipping, IC)

Duties: Managing Departments SSI RX Production, RX Receiving & Shipping, FS Receiving, this includes managing 33 to 90 team members in Various Departments, Monitoring, Exception Reports, handling all Safety Procedures Manpower Planning, Scheduling, resolving all road blocks Communicate and Resolve risks, Kronos updates, Vacation Planning Responding to all Vendor Complaints or Queries in a efficient manner. Following all Quality procedures, Shift Handoffs, taking appropriate action to address any failings, Corrective Actions, Inbound Projection, Observations, monitoring receiving errors, Manual Capturing, Production Monitoring Schedule, Monitoring and Maintaining all logs, Cross Train Team Members receiving, Hazard Monitoring, Trouble shooting

DHL New Project for Whirlpool Canada 2018 June to 2018 August

Position: Operations Supervisor

This includes all operational activities and monitoring movement of all products and equipment’s to New DC this includes, Receiving, Shipping, and Inventory Control and Maintenance

Hopewell Logistics Inc. Calgary AB (Kraft’s Foods /Mondelez Canada) 2008-2015

Position – Inventory Control Lead

Duties: Responsible for all on site aspects of the Materials, Logistics, Inventory Control, Supply chain, Customer delivery operations for Kraft’s Foods and Mondalez Canada. Conducting disciplinary capability and grievance investigations, taking appropriate action to address any failings. Responding to all customer complaints or queries in an efficient manner. Quality Management and Responsibility Standard Government Inspections, Records Retention,

Participation - Health and Safety Meetings Includes Analysis, Trending and Safety Management System Audits, Record Keeping, Monitoring New Projects

Additional Experience

Acrodex, Calgary, AB

Project Manager, New Projects 2004-2008

Supply Chain Management Calgary AB, (Wal-Mart Calgary)

Inventory Control Specialist 2000-2003

Additional Educational Experience

MCSC, Cisco, Linux, 5S Process, SAP Business objects, Microsoft Office Products, Crystal Reports, Red Prairie, Familiar with WFM, Microsoft Solutions Framework, Dallas, Manhattan, VO - Collect

References available on request

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