BARRY B'RELLS

**** ****** **, ********, ** *****, USA Columbia, SC, 29210 803-***-**** adncq9@r.postjobfree.com PROFESSIONAL EXPERIENCE

Advance America, Columbia, SC

Customer Service Representative, Sep 2019 - Jun 2020

• Taking and processing applications for payday loans.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Check to ensure that appropriate changes were made to resolve customers' problems.

• Determine charges for services requested, collect deposits or payments, or arrange for billing.

• Performing opening and closing duties such as vault and drawer balancing.

• Developing client base through extensive through extensive marketing and prospecting techniques. Classic Carpet Cleaners, Columbia, SC

Supervisor, Mar 2017 - Present

• Responsible for operation, management and supervision of cleaning crew.

• Involved in day-to-day operations of business including carpet cleaning, pressure washing and various other cleaning services.

• Engaged in extensive marketing presentations to increase client base by making presentations to companies and residential customers describing services.

• Recruiting, interviewing and assessing prospective employees. Woodforest National Bank, Columbia, SC

Retail Banker 1, Jul 2018 - Mar 2019

• Processing a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments.

• Performing opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.

• Opening checking and savings accounts and addressing customer questions and concerns by phone and in person.

• Proactively seeking ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques.

• Achieving personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs

National Finance Company, Columbia, SC

Finance Manager, Oct 2016 - Feb 2017

• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.

• Examine, evaluate, or process loan applications.

• Oversee the flow of cash or financial instruments.

• Network within communities to find and attract new business.

• Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.

• Review collection reports to determine the status of collections and the amounts of outstanding balances.

• Preparing and filing tax returns

Regional Finance, Columbia, SC

Assistant Manager, Dec 2013 - Jun 2016

• Interviewing clients to determine credit merit and processing loan applications.

• Review and issue audits associated with account information while adhering to government monetary regulations.

• Manage daily operations and accounts receivable activities.

• Provide company court representation regarding loan defaults.

• Provide knowledge and skills in management/administration in the areas of supervision, consultation, negotiation and monitoring.

Covington Credit, Columbia, SC

Assistant Manager, Aug 2011 - Dec 2013

• Taking and processing loan applications for prospective clients.

• Filing and processing insurance claims.

• Provide professional customer service and implementing innovative solutions to address customer concerns.

• Demonstrate leadership ability in developing and expanding professional strategies. ClubZ, Columbia, SC

Educational Tutor, Sep 2008 - Jul 2011

• Collaborated with ClubZ with tutoring children in reading comprehension and math skills.

• Provided presentations, coaching and mentoring skills. Demonstrated effectively communications both written and verbal.

• Managed time and resources to meet deadlines and finalize multiple projects.

• Prepared lesson plans and conducted student evaluations to determine their strengths and weaknesses.

• Held parent conferences to discuss their child's progress. These responsibilities came under the auspices of the Federal Government's No Child Left Behind Act. EDUCATION

Midlands Technical College

Columbia, SC

Medical Coder Program Medical (Apr 2011)

• GPA: 4.0

University of South Carolina

Columbia, SC

Bachelor of Arts (B.A.) International Studies (May 1998) ADDITIONAL SKILLS

• Qualified through experience, training, education and sucessful track record requiring mature judgment and practice skills.

• Ability to organize work, establish priorities, meet deadlines and successfully conclude multiple projects.

• Provided the skills and expertise to build and develop cohesive teams. Ability to provide training, orientation, consultation and guidance within specialization areas.

• Excellent written and verbal skills.

• Proficient in Microsoft Office and various financial applications.

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