North Salt Lake, UT *****
***************@*****.***
Adjorkor Bonnie Joy Marley
SKILLS
●Microsoft Programs
●Problem-solving
●Excellent at multitasking
●Interpersonal
●Very adaptable
●Self-motivating
●Distance School
●Basic Computer
●Adapting fast
EXPERIENCE
Uheaa, Salt lake city - Loan Servicer
February 2021 - Present
●Inbound Calls
Interacting with customers to help find the right solution to their problem with their account.
Completing fun but welcoming professional calls with customers
Customer Service
Consulted all options with a customer to find the best fit for them.
●Notation
Created informational summaries of the conversation and actions that took place during calls to help improve customers history and increase better work flow throughout the call floor.
●Compass
Utilizing codes to access account info
Code navigation
Mod Pzza, Woodscross — Squad Member
August 2020 - February 2021
●Front line
Greeting customers
Helping prepare order
Working with co-workers to make the order fast and as accurate as possible
Pressing dough
Cleaning lobby
●Register
Making sure they are satisfied with what they got
Helping with any extra questions
●Backline
Washing dishes
Prepping food for front line
Building Boxes
Wendys, North Salt Lake — Crew Member
Oct 2018 - July 2020
●Front line
Greet customers
Collect order making sure everything is correct
Receive payment
Prepare order
Handout the order
●Drive-thru
Take the order
Receive payment
Make sandwiches, salads, meat, fries, chili, frostys, and drinks
●Backline
Washing dishes
Prepping food for front line
●Management training
Doing inventory counts
Unloading truck
Help with scheduling
Help with food truck order.
EDUCATION
Woods Cross High School, WoodsCross-High School Diploma
January 2019- May 2020
Salt Lake Community College, South City Salt Lake City — AA In Progress
August 2020 - Present, South City Campus
Psychology 1010, Math 1050, English 1010
AWARDS
Honor roll- High School
Most Improved Player- Volleyball 2015-2017, Basketball 2015-2017