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Event Manager Customer Service

Location:
Arlington, VA
Salary:
13.50
Posted:
June 25, 2021

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Resume:

JORDAN HALVERSON

RETAIL ASSOCIATE

RESTAURANT AND CATERING LEADER

Arlington,VA

202-***-****

adncp8@r.postjobfree.com

OBJECTIVE

Highly motivated individual seeks position that will encourage the use of friendly customer service, leadership potential, and extensive computer skills to contribute to the growth and success of the organization.

EDUCATION —

EXPERIENCE

Sparta Senior High School, Sparta WI

May 2013 – High School Diploma

Great Onyx Job Corps, Mammoth Cave, KY

June 2016 – Certificate IC3, Completion of Computer Technology Course

KEY SKILLS —

Customer-First Approach

Fast Learner

POS and Payment Processing

May 2018 – April 2021

Retail Associate • The UPS Store (#6205 and #5801) • Washington, DC

• Provide customer assistance with all available store services including shipping, printing, and opening mailbox accounts

• Operate and troubleshoot a variety of Konica Minolta printers

• Ensure packing and processing shipments continually done in order to meet pick up deadlines

• Handle store opening and closing, including counting tills and ensuring a clean and professional store environment

July 2016 – April 2018

Shift Leader • Bolt Burgers • Washington, DC

• Manage both front and back of house employees.

• Provide training for both new hires as well as ongoing customer service training to all front-line employees

• Oversee daily cash handling operations, prepares deposits and company reports

• Prepare monthly inventory and sales reports

• Assist with ordering food, beverage and dry goods supplies from various vendors

• Maintain health department standards throughout the entire restaurant

August 2017 – December 2018

Catering and Event Manager • Jonathan G. Willen & Associates • Washington, DC

• Assist with all aspects of event set up and break down

• Oversee liquor inventory at start and finish of events

• Provide on-site training for new hires

• File event reports and submit payroll

REFERENCES

Available upon request



Contact this candidate