Lead Associate Sales
Resume:
GOALS
To find a challenging position that will
allow me to utilize my current skills and
help develop new skills. I want a
position that offers growth and
opportunities to advance with the
company.
TANIKA
WILLIS
COMPETENCIES
Creative & Forward Thinking
Leadership
Flexibility
Conflict Resolution
CONTACT
PHONE:
WEBSITE:
Website goes here
EMAIL:
*************@*****.***
AWARDS & ACHIEVEMENTS
Top Sales Associate 2013-2018
Leadership Seminar 2012
Employee of the year Afni 2002
EDUCATION
Alabama State University, Montgomery AL
1991 – 1993
Business Administration
Southern Union, Valley AL/West Georgia Technical College Lagrange GA
2007 - 2012
Business Administration
WORK EXPERIENCE
American Home Shield Outbound Renewals Associate
2004–Current
• Contact existing and potential customer to renew, resign or educate about the AHS product
• Maintain all Corporate Policy and Procedures
• Serve as a Mentor and Lead associate for new hires to the Renewal department
Afni Escalated Calls Specialist
2000–2004
• Answered escalated calls from customer and resolved customer issues.
• Supervise employees to help ensure efficiency and productivity SKILLS
Microsoft Office
Problem Solving Stratages skills
Contact this candidate