RESUME

SHANTHA KUMAR K

Mobile: 994******* & 807-***-****

Email Id: adncnl@r.postjobfree.com

Objective

To get a challenging career to match with my skills, qualification and to work hard

for my development as well as for the company s development

Background

Have Experience in Non Voice Process

Have Experience in Banking Back office Process and Shipping Documentation Process

Have capacity to work hard

Work Experience

Hapag Lloyd Global Services

June 2015 to Nov 2020

Outline of experience

Worked as a Sr. Coordinator Customer Service

Handled Shipping Documentation Process

Serco Global Services

April 2014 to March 2015

Outline of experience

Worked as a Sr. Customer Service Executive

Worked in Corporate Banking, handled Change of Name and Change of Address Process for Barclays Bank(UK)

RR Donnelley India Outsource Pvt Ltd

September 2005 to June 2013

Outline of experience

Worked as a Sr. Process Associate

Indexed insurance, investment and mortgage products for Prudential insurance company(UK)

Managed verify and Qc process

Processed Credit card applications for Capital One Bank(US and UK)

Handled Change of Address Process for Capital One Bank(US)

Zen Data Services Private Limited

January 2004 to July 2005

Outline of experience

Handled book conversion process

Educational Qualification

Bachelor of Computer Science (1997-2000) in Rajah s College, Pudukkottai.

Master of Computer Applications (2000-2003) in Bharathidasan University (Distance education), Trichy.

Personal Details

Name Shantha Kumar K

Father s Name Kanniah S

Date of Birth 8th Feb 1979

Religion Hindu

Nationality Indian

Sex Male

Marital Status Married

Permanent Address

TS NO 4632, East 5th Street

Pudukkottai 622001

Temporary Address

No 90, Ramalingeshwarar Koil Street

Teynampet, Chennai - 600018

I hereby declare that the above furnished details are true and correct to the best of my

knowledge.

Signature

(Shantha Kumar K)

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