Experienced Customer Sale Manager with a history of 7 and Half Years of working Experience in the furniture and Retail industry. Well-versed in motivating team members, opening floodgates to exponential sales and revenue growth, and retaining customers. Dedicated to helping team members provide excellent customer service while also meeting company sales goals.
Experience
Aug 2015- Nov 2020
Store Manager
Home Needs Furniture Ltd, London
Motivate and train employees to meet service, sales, and repair goals.
Create and modify employee schedules with service levels in mind.
Manage retail staff, including cashiers and staff working on the floor.
Ensure Pricing is correct and work on instore Displays.
Attend trade shows to identify new products and services.
Identify current and future trends that appeal to consumers. Ensure merchandise is clean and ready to be displayed.
Approve contracts with vendors.
Monitor local competitors.
Help out in sales and repair areas as needed and maintain comprehensive current knowledge of operations.
Call Center Representative Feb 2014-Oct 2017
Licensed Cars Limited, London
Assigning the jobs to the drivers.
Maintaining the Pricing
Planning and Dispatching the Jobs Appropriately in order to deliver the Quality Service.
Taking Telephone and Email booking into a computerized booking system.
Dealing with Customer Complaints and Quotations
Sales Associate
Abercrombie & Fitch Co. Apr 2014-Jan 2015
Welcome customers to the store and answer there queries.
Assess customer needs and provide assistance and information on product features.
Handle return of merchandise.
Team up with co-workers to ensure proper customer service.
Highlights
Results-oriented
Sales Management
Sales Process
Time Management
Sales Strategy
Revenue generation
Business development
Effective marketing
Ability to motivate staff and maintain good relations
Resistance to stress
Good manners
Education
MBA From Anglia Ruskin University 2014-2015 (Chelmsford)
B-Tech In I.T (JNTU Hyderabad)
Intermediate from B.I.E
Hobbies
Watching Cricket, Movies
Surfing Internet
Travelling
MOHAMMED ASIF KHAN
HYDERABAD, TELANGANA
Email: ***********@*****.***
Linkedin:- https://www.linkedin.com/in/mohammed-asif-khan-9575151ba/