Operations Engineer Deutsche Bank

SOHITHA. K

Mobile: +91-914******* E-Mail: adncd4@r.postjobfree.com

Professional Summary:

Around 6 years in IT as Deployment Engineer Working with Release, Change and Incident Management & Integration and Middleware Support for Large Java Applications, Software Configuration Management, Build and Deployment Automation, Administration, Multisite, Build & Release operations, build methodologies, software tools development, Coding, Build verification testing, support processes compliance & IT strategy in Finance, Credit Bureaus, Banking.

Good Working Experience in Unix and Linux Operating Systems.

Good working experience in SQL database deployments.

Good experience in ticketing tools like BMC Remedy, GCM and Service Now.

Well-versed in ITIL processes like change management, release management and incident management.

Good Knowledge in Software Configuration Management (SCM) including, Build and Release, SVN, Nexus, Process implementation, Artifactory, Software Integration, Administration.

Monitoring the Change status on SharePoint and updating accordingly till the release date.

Complete ownership of Build of entire product. Ability to debug, fix build issues across numerous Unix and Windows platform

Download and setup Jenkins.

Create builds and run builds on Jenkins.

Use of GIT and Jira tools

24/7 Production support for large Java Applications that includes end to end support like taking care of regular deployments, patching and incident resolutions

Hands on experience managing large releases, detailed knowledge of software build and release concept with software development process.

Understand Client Processes, follow best practices and defined improvements to obtain efficient, Quality deliverables.

Excellent Customer service skills with background in phone and E-mail etiquette.

Provided an In-Depth analysis to resolve production deployment issues.

Technical Skills:

Production Tools : UCD, Control –M, Axiom, Jenkins

SCM Tools : SVN, Nexus, Artifactory

Scripting Language : Shell Scripting

Change Management tools : Service Now, GCM, BMC Remedy

Operating System : Linux, Windows

Web/App Servers : WebLogic, Apache tomcat 7, Apache Https

Server.

Professional Experience:

Working as a Specialist in HCL Technologies from July 2015 to till date in banking domain.

Educational Qualification:

B. Tech (Computer Science Engineering) from Don Bosco institute of technology, VTU, Bangalore, 2014.

Projects:

Project Name : Global Business Services(GBS)

Client name : Deutsche Bank

Role : Deployment Operations Engineer

Team Size : 10

Duration : July 2015 - till date

Technologies/Tools : WebLogic, SQL, Unix, IIS, uDeploy, Axiom,Jenkins

Description:

Deutsche Bank is a worldwide operating largest investment bank in the world. GBS is a globally integrated, exception-based back-office securities processing and settlement platform built by Deutsche Bank. GBS processes around 4 million transaction messages each day and 930,000 trades per day from 33 front office systems.

Responsibilities:

Experience in handling critical production releases.

Deploying various WAR and EAR files on clustered production and non-production environments.

Automation of new application deployment process through UCD and Blade Logic.

Troubleshooting deployment errors and issues during run time.

Providing application monitoring and production support, assisting the DR testing.

ITIL (Handling Change/Incident/Problem management activities).

Automation of the process writing scripts in Shell scripting.

Version control the necessary utility scripts created as part of build, release and deployment activities.

Creating and running builds on Jenkins.

Preparing the Standard Operating Procedures and Key Operating Procedures for

Environment Support Documents.

Handling major production upgrades/database upgrades.

Control M tasks with playbooks.

Providing RCA for critical and major issues occurred through problem records.

Providing 24x7 on-call support.

(Sohitha.K)

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