Specialist Accounts
Resume:
Courtney Janvrin
Azle, TX *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Collector
McNeil and Meyers Asset Management - Euless, TX
April 2021 to June 2021
I was required to make 120 calls daily on accounts assigned to me. I was to answer inbound calls from a dialer that were unassigned but past due. I was to try to get the accounts brought current by taking payment in full, setting up a monthly payment plan, or offering a settlement to clear the account. I used Lariat to keep track of my accounts and to notate accounts. Credit/Collections Specialist
Rose International Temp Agency - Plano, TX
September 2020 to March 2021
• I was hired as a temp and assigned back at Farmer Brothers Coffee to work in the credit/collections department to work their bad debt accounts.
• I worked with the field to collect equipment on accounts that had been closed or needed to be closed.
• I used JDEdwards to keep track of accounts, invoices, notate accounts, and take payments by credit card
TX Credit Collections Specialist
Farmer Brothers Coffee Northlake
December 2019 to April 2020
• Made outbound calls for accounts in my region, to collect outstanding balances.
• Answered inbound calls from customers to help resolve their account issues. Answered inbound calls from the field to give them a code to be able to make deliveries when needed. Credit/Collections Specialist
Accounting Principles - Fort Worth, TX
April 2019 to December 2019
I was hired on as a temp and assigned to Farmer Brothers Coffee to work as a credit/collections specialist. We used JDEdwards to keep track of accounts, invoices, and payments by credit card on accounts. Collections Representative
Allgoods LLC - Grand Prairie, TX
March 2017 to April 2019
I called outstanding customers to get payment for their sponsorships for local high schools to them. Collections Representative
Regional Acceptance Arlington - Arlington, TX
May 2014 to March 2017
TX Collections
• I made outbound calls to accounts in my area to bring their auto loans current.
• I answered inbound calls to assist customers with getting their account to a current status, either by taking a payment or offering a payment extension.
Credit/Collections Representative
Allied Electronics - Fort Worth, TX
March 2001 to February 2014
• I was required to make 30 outbound calls daily for accounts in my assigned area.
• Take inbound calls from customers to assist with any account issues.
• Take inbound calls from the sales field to answer any questions that they may have.
• Work through emails from both the customers and the sales field to assist with any questions with accounts.
• Work through mail for my assigned area to address any account issues. Education
Diploma
Haltom High School - Haltom City, TX
August 1996 to June 2000
Skills
• For 10 years I worked with Outlook, Word, and Excel to help keep customers accounts current. In January of 2012 we upgraded our system to SAP. So for the last 2 years I have been maintaining customer accounts with the SAP system.
• Accounts Receivable
• Cold Calling
• Filing
Assessments
Attention to detail — Familiar
March 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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