Tazeen Ara

Get in touch! Career Objectives

Mobile:

+971-*********

Email:

adnbt4@r.postjobfree.com

LinkedIn:

@tazeenara23

Address:

# flat no.406, Al Fardan building,

Dubai.

Visit Visa valid till - 30/06/2021

To work in an environment where my skills would help to achieve professional excellence through working with a reputed and esteemed organization that can provide me with an ideal platform to increase and utilize my knowledge and creativity to the maximum. and contribute to the organization's growth.

Professional Synopsis

Experienced and skilled individual with an experience of 11+ years in different domains with expertise on sales, service, customer relationship management, grievance handling, accounts in the filed of telecommunication and Fabrics.

Work Experience

Personal Details Reliance SMSL Limited

(Jio)

Sep 2020 - Mar 2021

Gender: Female

Date Of Birth: 23-07-1986

Marital Status: Married

Husband Name: Mohammed

Ali

Advisor Voice

Responsible for end to end service of the fibre equipment Responsible to handle customer relationship management Contact point of escalation for customer complaints Handled the delivery of the equipment on a timely basis with 0 errors Contributed towards the growth and expansion of the business in the region Timely managed the requests and fulfilled customer's requirements Languages

Proficiency:

English, Hindi,

Kannada and

Urdu.

Managed upselling and cross selling of various add on's and value added packs Fairy Land Boutique Sep 2011 - April 2020

I had experienced a good skill of maintaining the customer to make them buy the product and maintain good value and earn profit to our business. Having the experience of account management by maintaining the records of purchase and sales bills to file the tax returns.

Maintained good quality between customers and management. SeventyMM services Pvt Ltd Oct 2009 - Nov 2010

Customer Care Representative and Email Support

Worked as a support executive level 2 to provide the relevant solution for the queries raised by the customer as per requirement.

Responsible for sales and service of the fibre equipment sourced to the customers Academic History

Bachelor of Commerce (B’COM) 2007

University Of Mysore.(Govt.College For womens Mandya) After completing 3 years of Bachelor of Commerce(BCom) 2004-2007

- seeking knowledge in accounting, Banking Theory, Income tax, Business statistics, and business Law.

Masters of Commerce (M’COM) 2011

Karnataka State Open University. (Manasagangotri Mysore) After completing the Masters ( M'Com) 2009-2011

Growing my knowledge to improve my skills in - Principles of Management, Marketing, Human resource, training and development, and organizational behavior.

Skills Summary Technical Skills

Problem Solving

Knowledge of Product and

services Time Management

-Ms Office

-Power point

-Excel

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