Angela Dutro
Washougal, WA *****
**********@*****.***
Detail-oriented professional. with experience and a proven knowledge of back office operations, customer service, data entry, delivery and driving automotive parts; packaging/recieving. Along, with warehouse experience. Aiming to leverage my skills to successfully fill my knowledge. Authorized to work in the US for any employer
Work Experience
Delivery Driver
National Drivers Association - Vancouver, WA
March 2021 to Present
Delivering automotive parts and supplies to wholesale and commercial customers in Vancouver Washington. Also helped placing product on shelves and following a number coded system also requiring a tracking device.
Delivery Driver
National Driver Solutions - Vancouver, WA
March 2021 to June 2021
Delivering automotive parts and supplies to wholesale and commercial customers. Following a number coded system to load and unload products. Stocking shelves, cleaning as necessary. ADMINISTRATIVE ASSISTANT
A-1 Affordable Presure Washing and Painting - Vancouver, WA May 2016 to September 2018
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Compute, record, and proofread data and other information, such as records or reports.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
• Complete work schedules, manage calendars, and arrange appointments.
• Review files, records, and other documents to obtain information to respond to requests.
• Deliver messages and run errands.
ADMINISTRATIVE ASSISTANT
Image Enhancement Center - Vancouver, WA
November 2013 to April 2015
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
ANGELA
TROUT
Office Administration
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Process and prepare memos, correspondence, travel vouchers, or other documents.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Take orders for merchandise or materials and send them to the proper departments to be filled.
• Schedule space or equipment for special programs and prepare lists of participants.
• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
CHILD CARE PROVIDER
Child Care Provider
Childrens Home Society - Vancouver, WA
February 2012 to February 2014
Provide care for mentally disturbed, delinquent, or handicapped children.
• Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
• Operate in-house day-care centers within businesses.
• Perform general personnel functions, such as supervision, training, and scheduling.
• Place or hoist children into baths or pools.
• Maintain a safe play environment.
• Dress children and change diapers.
• Observe and monitor children's play activities.
• Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
• Sanitize toys and play equipment.
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
• Assist in preparing food and serving meals and refreshments to children.
• Instruct children in health and personal habits, such as eating, resting, and toilet habits.
• Create developmentally appropriate lesson plans.
• Read to children and teach them simple painting, drawing, handicrafts, and songs.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
• Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
• Organize and store toys and materials to ensure order in activity areas. SALES ASSOCIATE
Garments on the Go - Vancouver, WA
May 1998 to January 2001
Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Demonstrate use or operation of merchandise.
• Prepare merchandise for purchase or rental.
• Inventory stock and requisition new stock.
• Help customers try on or fit merchandise.
• Bag or package purchases, and wrap gifts.
Education
B.S. in Human Development
WARNER PACIFIC UNIVERSITY - Portland, OR
June 2007
A.S. in Advanced Microcomputer
WESTERN BUSNESS COLLEGE - Vancouver, WA
June 2003
Skills
• ADDITIONAL
Microsoft Office, Word, Excel,
Power Point, Social Media,
Office Systems., Effective
Communication
**********@*****.***
35021 SE Sunset View Rd wasougal, WA, 98671
• Administrative Assistant
• Billing
• Microsoft Excel
• Receptionist
• Word
• Microsoft Office
• MS Office
• Data Entry
• Production planning
• Food service
• Transcription
• Driving
• Delivery driver experience
• Supply Chain
• Data Analysis
• Manufacturing
Certifications and Licenses
Driver's License