DOUG KAPPY

SUMMARY

*** *. ****** **** #*****

Denver, CO 80209

Cell Phone Number 415-***-****

Email address: adnblm@r.postjobfree.com

Director of Operations / Regional Director Candidate for the Restaurant industry with 35 years of operations management, business development, and multi-unit owner/operator experience.

• Exceptional strategic vision, coupled with the ability to communicate it to every level of an organization and build teams to execute these plans.

• Proven talent for operations management and improvement.

• A manager and leader who takes an active role in others' success, resulting in teams with outstanding retention, initiative, and accountability.

• Have achieved consistent success in driving sales, managing costs, and ensuring productivity goals are achieved by using a practical approach to problem solving and a depth of experience to meet the challenges of this fast paced industry.

• Opened 13 restaurants in 3 different concepts.

PROFESSIONAL EXPERIENCE

Attila Wings, Rhode Island (2020)

Re-Opening General Manager/ Pandemic Consultant

Hott Wings Inc. (Hooters Franchisee) San Francisco, California (2003-2020) Vice President of Operations / Partner

Hired to lead the development of Hooters in the Northern CA territory. Personally hire and mentor all Management staff, preparing them to assume greater responsibilities with the company's rapid growth.

Designed and managed all budgeting, P&L controls and weekly, monthly reporting. Opened 5 restaurants in the region (2 of which are in the top 5 largest domestic openings sales. wise). Managed all construction and pre-opening activities including design, licensing, construction, vendor relations, purchasing, equipment, operations, marketing and recruitment and training of staff. Responsible for franchisor relations, contract negotiations, human resources, marketing and customer service. Implemented all FOH and BOH training and procedures at the unit level. Creator and organizer of "Hooterpalooza", an event that annually sells out a 1500 person venue since 2004. Primary organizer of our annual golf tournament which has raised over $70,000 for charity since 2005. HOOTWINC, LLC (Hooters Franchisee), Oceanside, CA (2000-2003) Holding Company Manager

• Lead and develop multi-unit restaurant operation.

• Optimize restaurant operations and profitability, working closely with regional and local management teams. Total responsibility for business development, training & development, and P&L throughout region.

• Personally hire and mentor all management staff, preparing them to assume greater responsibilities and succeed at their current positions.

• Define job descriptions and compensation plans for all management positions.

• Develop and execute promotion and marketing plans as well as new product launches.

• Maintain excellent relationship with franchisor through on going communication and upholding company standards to the highest level.