Front Office Manager

Truspine - San Francisco, CA

July 2018 to Present

Scheduled appointments for doctor visits and procedures using desktop calendar software

Obtained payments from patients and scanned identification and insurance cards

Prepares and submits insurance claims; reviews and adjusts accounts to ensure accurate and thorough billing of claims; monitors and ensures timely payment of bills

Investigate delinquent accounts, including communicating with insurance companies. Contacting third party organizations to facilitate timely processing of claims

Performed monthly inventory and maintained office and medical supply counts

Processed monthly reports for department performance

CNA - Certified Nursing Assistant

BrightStar Care - Asheville, NC

February 2017 to May 2018

Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

Remind patients to take medications or nutritional supplements.

Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.

Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.

Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Assistant Manager

H & T Floors - Asheville, NC

March 2017 to April 2018

Schedule the project in logical steps and budget time required to meet deadlines.

Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.

Take actions to deal with the results of delays, bad weather, or emergencies at construction site.

Requisition supplies or materials to complete construction projects.

Direct and supervise workers.

Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.

Teller

Telco Community Credit Union

May 2016 to December 2016

Inform customers about foreign currency regulations, and compute transaction fees for currency exchanges.

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, cashier's checks, and loans using computerized information about customers to tailor recommendations.

Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.

Resolve problems or discrepancies concerning customers' accounts.

Identify transaction mistakes when debits and credits do not balance.

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Clerk

Sleep Inn Biltmore West - Asheville, NC

November 2014 to July 2015

Greet, Register, and assign rooms to guests of hotel

Make and confirm reservation

Verify customer's credit, and establish how customer will pay for accommodation

Keep records of room availability and guests accounts, manually or using computer

Perform bookkeeping activities, such as balancing accounts and conducting nightly audits

post charges, such those for rooms, food, liquor, or telephone calls

Clean and maintain lobby and common areas, such as restocking supplies and watering plants

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