Sales Trainer Outbound

Andres Mena

OBJECTIVE:

Contribute to an organizations’ success by bringing to the table commitment, loyalty and leadership. To establish myself as a responsible asset to the company, one who can be counted on to work with and help develop others in order to achieve the companies’ goals. And finally, to be someone who is always willing to learn and try new things in the mists of changes and challenges.

QUALIFICATIONS:

Professional contact Center experience; Operations

Certified Customer Service and Sales Trainer.

International English Teaching Certification.

Effective Interpersonal Comunication Skills.

Enthusiastic, Solution Oriented Leadership Qualities.

EXPERIENCE:

09/2020-04/21 Customer Service- Popular Health

Bilingual interpreter Spanish/English

06/2017-08/2020

Contact Center Training, Quality & CUSTOMER SERVICE/SALES

ACS-Xerox

Generally responsible for these areas. Task named the (GYM), Grow Your Metrics, hiring interviews,

01/2016-05/2017

SALES, RETENION

Americas Best World Wide (ABW)

Identifying, recruiting and hiring talented sales reps. ...

Leadership. ...

Ability to train, coach and mentor. ...

Defining, implementing (and innovating) sales plans. ...

Interpersonal and comunication skills. ...

Organizacional skills

01/2015-02/2016

Sales Supervisor

. The topline objective of a sales is to meet company revenue targets through the activities of their sales representatives. ... responsible for motivating and advising their reps to improve their performance, as well as hiring and training new sales representatives.

02/2013-11/2015

Sales Representative/Supervisor

BEST DATA

White plain, NY

Handle inbound and outbound sales campaigns on different programs.

Coach / train commission’s sales team. Maintained and exceeded sales goals, utilizing product knowledge and sales skills.

EDUCATION:

Jan 2019 Education Psychology AUPA College

REFERENCES:

References are available upon request.

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